Hotel Front Desk Associate
7 hours ago
We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing room reservations, and ensuring a smooth guest experience.
Key Responsibilities- Register arriving guests and assign rooms in a timely and efficient manner
- Process group arrivals and departures, taking into account room availability and guest preferences
- Take, cancel, and change room reservations as needed, ensuring accurate and up-to-date records
- Provide guests with information on hotel facilities and services, as well as recommendations for local attractions and activities
- Exchange foreign currency and process guest departures, calculating charges and receiving payments
- Maintain an inventory of vacancies, reservations, and room assignments, ensuring accurate and up-to-date records
- Follow emergency and safety procedures, including responding to guest emergencies and maintaining a safe and secure environment
- Perform clerical duties, such as faxing, filing, and photocopying, as needed
- Answer telephone calls and relay messages to guests and staff, ensuring prompt and courteous communication
- Assist guests with special needs, providing additional support and accommodations as required
- Contact guests to deliver requested wake-up calls and provide general information about hotel services and amenities
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a hospitality or customer service role
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and staff
- Ability to work under pressure and maintain a high level of accuracy and attention to detail
- Basic computer skills, including proficiency in multi-line switchboard and word processing software
- Ability to work a variety of shifts, including evenings and weekends
The Front Desk Clerk will work in a fast-paced hotel environment, with frequent interactions with guests and staff. The successful candidate will be able to work effectively in a team environment, with a high level of energy and enthusiasm.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob Title: Hotel Front Desk ClerkWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at 3051939 Nova Scotia Ltd. o/a HI Port Hawkesbury. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key...
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Hotel Front Desk Associate
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob Title: Hotel Front Desk ClerkWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at 3051939 Nova Scotia Ltd. o/a HI Port Hawkesbury. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key...
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and...
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Hotel Front Desk Associate
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and...
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob Title: Hotel Front Desk ClerkWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at 3051939 Nova Scotia Ltd. o/a HI Port Hawkesbury. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out...
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesGuest Services: Register arriving...
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesGuest Services: Register arriving...
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.Key ResponsibilitiesGuest Services: Register arriving...
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.Key ResponsibilitiesGuest Services: Register arriving...
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesGuest Services: Register arriving...
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Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesGuest Services: Register arriving...
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Port Hope Simpson, Canada P & B Enterprise Limited Full time{"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Hotel Clerk to join our team at P & B Enterprise Limited. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.", "ul": [{"li":...
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