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Hotel Front Desk Associate

2 months ago

Port Hardy, Canada Quarterdeck Inn Port Hardy Full time

Job Summary: We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at the Quarterdeck Inn Port Hardy. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:

  • Manage hotel room inventory, reservations, and assignments
  • Register arriving guests, assign rooms, and provide information about hotel services
  • Respond to guest inquiries, resolve issues, and maintain a positive guest experience
  • Compile and review daily records, guest accounts, and financial transactions
  • Process guest payments and handle cash handling duties
  • Perform other duties as assigned by the supervisor

Requirements:

  • High school diploma or equivalent required
  • Previous experience in front desk operations or hotel management is an asset
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask

Benefits:

  • Competitive hourly wage
  • Healthcare plan
  • Accommodation
  • Generous vacation package

Work Environment:

  • 30-40 hours per week
  • Work in a dynamic and customer-focused environment