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Hotel Operations Manager

2 months ago

Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full time
Hotel Operations Manager

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at HI Port Hawkesbury. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our facilities are well-maintained.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
Requirements:
  • 1 year to less than 2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High school graduation certificate
What We Offer:
  • Free parking available
  • Permanent employment
  • 30 to 40 hours per week
  • English language