Insurance Account Manager
2 weeks ago
We are seeking a highly skilled Insurance Account Manager to join our Commercial Lines team in Brockville, Ontario. As the largest insurance brokerage in Eastern Ontario, we represent over 50 insurance companies, providing our clients with the best selection and rates.
Our organization has grown significantly through strategic acquisitions, allowing us to establish a strong community identity and offer new opportunities for our employees. With a team of over 650 employees across 58 branches, we provide all the necessary tools, knowledge, and training for success in this role.
At McDougall Insurance and Financial, we value an environment of support, empowerment, and inclusion, as well as investing in our employees' future. To our clients, we promise Legendary Service, going above and beyond, and applying the McDougall Principles of Trust, Honesty, and Integrity to foster long-lasting relationships.
About UsMCDougall Insurance and Financial is proud to be an equal opportunity employer, dedicated to fostering a culture of diversity and inclusion. If you require assistance or accommodations, please visit our website to contact our Human Resources Department.
Key Responsibilities- To provide exceptional customer service directly to clients, after sales by Sales Executives
- Communicate with clients via various channels, process policy changes on the EPIC broker management system, and record updates and adjustments
- Collaborate with insurance company personnel as needed
- Foster strong relationships between clients, McDougall Insurance and Financial, and insurers
- Contribute to the collection of accounts receivable and other tasks as required
- Procure sales through upgrading and bundling coverage for personal lines clients, where applicable
- Exceptional customer service and communication skills
- Eligibility to obtain a RIBO license
- A supportive and inclusive attitude, valuing diversity
- A competitive employee benefits package, including health, dental, and disability insurance
- A comprehensive pension plan
- On-site parking
- Ongoing training and development through our McDougall Training Team
Job Types: Full-time, Permanent. Company pension. Day shift, Monday to Friday. Estimated Salary: $60,000 - $80,000 per year.
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