Commercial Lines Insurance Support Specialist
2 weeks ago
We are seeking a highly motivated and organized Technical Service Representative to join our team in Brockville, ON. As a key member of our Commercial Lines division, you will work closely with Account Managers and Account Executives to deliver exceptional services to our clients.
About Our Company
McDougall Insurance and Financial is the largest insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We offer an Employee Promise that fosters a supportive environment where employees can grow and develop their skills. Our company values include trust, honesty, and integrity, which we strive to maintain through strong relationships with our clients and staff.
Our Benefits
We are committed to investing in our employees' future by offering competitive salaries, comprehensive benefits, and ongoing training and development opportunities. Our employees enjoy a range of perks, including paid vacation time, a branch-wide yearend bonus, and access to our employee assistance program.
Your Responsibilities
As a Technical Service Representative, your key duties will include:
* Processing renewals, endorsements, and liability slips as requested by the Account Manager
* Invoicing, summaries, enclosure letters, proposal binders, and other related tasks
* Sorting and distributing daily mail
* Filing active and inactive files, requesting MVRs and Auto Plus records for Account Managers
* Assisting with driver approvals, including obtaining and verifying Letters of Experience
* Managing open claims on the computer system, updating client information, and communicating with insurance company personnel as required
Requirements
To succeed in this role, you will need:
* The ability to work in a fast-paced environment and be proactive in showing initiative
* A professional demeanor and ability to maintain confidentiality
* Excellent communication and teamwork skills, with a willingness to learn and grow with our company
What We Offer
In addition to a competitive salary ($37,000 - $42,000 per year) and comprehensive benefits package, we offer a range of perks, including a supportive and inclusive culture, access to ongoing training and development opportunities, and a competitive pension plan. If you are passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.
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