Commercial Insurance Account Manager

7 days ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time
About Us

McDougall Insurance and Financial is a leading insurance brokerage with over 650 employees across 58 branches in Eastern Ontario. We represent over 50 insurance companies, offering our clients the best selection and rates.

Salary Range

The salary for this position ranges from $48,000 to $55,000 per year, plus bonus pay.

Job Description

We are seeking an experienced Commercial Insurance Account Manager to join our team in Brockville, Ontario. As a key member of our Commercial Lines team, you will be responsible for providing exceptional customer service to our clients, communicating with them in person, by phone, email, or text to answer their questions, provide professional advice, and collect relevant information.

You will also process additions, deletions, or changes to client policies on our broker management system (EPIC), ensure all transactions and renewals are accurate and timely, and communicate with insurance company personnel as needed.

This role requires strong communication and customer service skills, as well as the ability to work effectively in a fast-paced environment. You must be willing and eligible to obtain a RIBO license.

Required Skills and Qualifications
  • Exceptional customer service and communication skills
  • Professional demeanor and trustworthiness at all times
  • Able to work effectively in a fast-paced environment
  • Ability to obtain a RIBO license
Benefits

We offer a comprehensive benefits package, including:

  • Company pension plan
  • Employee assistance program
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
What We Offer

We value our employees' future and offer:

  • RIBO, CAIB, and other designation education reimbursement
  • A supportive and inclusive culture
  • A competitive employee health and dental benefits program
  • A competitive pension plan


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