Commercial Lines Insurance Account Service Expert
1 week ago
At McDougall Insurance and Financial, we're dedicated to delivering legendary service to our clients. As a key member of our Commercial Lines team, you'll play a vital role in providing exceptional support and guidance to customers.
We're seeking an experienced and customer-focused individual to join our team as an Account Service Expert. This is an exciting opportunity to work with a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies.
As an Account Service Expert, you'll be responsible for:
- Providing professional advice and recommendations to clients on their coverage
- Communicating with clients via phone, email, or in-person to answer their questions and address their concerns
- Processing policy additions, deletions, or changes accurately and efficiently
- Ensuring all transactions and renewals are accounted for and processed on time
- Collaborating with insurance company personnel as needed
To succeed in this role, you'll need:
- Exceptional customer service and communication skills
- The ability to work effectively in a fast-paced environment
- Proficiency in handling multiple tasks and priorities
- A strong understanding of insurance products and services
We offer a comprehensive benefits package, including a competitive salary ($48,000 - $55,000 per year), paid vacation time, and opportunities for professional development.
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