Commercial Lines Insurance Account Service Expert

1 week ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time $48,000 - $55,000

At McDougall Insurance and Financial, we're dedicated to delivering legendary service to our clients. As a key member of our Commercial Lines team, you'll play a vital role in providing exceptional support and guidance to customers.

We're seeking an experienced and customer-focused individual to join our team as an Account Service Expert. This is an exciting opportunity to work with a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies.

As an Account Service Expert, you'll be responsible for:

  • Providing professional advice and recommendations to clients on their coverage
  • Communicating with clients via phone, email, or in-person to answer their questions and address their concerns
  • Processing policy additions, deletions, or changes accurately and efficiently
  • Ensuring all transactions and renewals are accounted for and processed on time
  • Collaborating with insurance company personnel as needed

To succeed in this role, you'll need:

  • Exceptional customer service and communication skills
  • The ability to work effectively in a fast-paced environment
  • Proficiency in handling multiple tasks and priorities
  • A strong understanding of insurance products and services

We offer a comprehensive benefits package, including a competitive salary ($48,000 - $55,000 per year), paid vacation time, and opportunities for professional development.



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