Insurance Support Representative

2 weeks ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time $37,000 - $42,000
About Us

McDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We offer our clients an optimal selection of products and competitive rates.

Role Overview

We are seeking a Technical Service Representative/Assistant to provide support in Brockville, ON. The successful candidate will work alongside Account Managers and Account Executives to deliver legendary services to our clients.

Key Responsibilities
  • Sorting and distributing of daily mail
  • Requesting MVR's and Auto Plus records for Account Managers
  • Assisting Account Managers with driver approvals including obtaining and verifying Letters of Experience
  • Filing, updating and managing open claims on the computer system for claims status, amounts paid, updating client etc.
  • Setting up of new files for Account Managers and Account Executives for both the physical file and the customer base on the computer system in accordance with the workflow procedure manual
  • Communicate with insurance company personnel as required
Required Skills and Qualifications
  • Interest in obtaining RIBO License (not required)
Benefits
  • A competitive salary ($45,000 - $60,000 per year based on experience)
  • A comprehensive benefits package
  • A McDougall pension plan
  • Staff appreciation days and social events
  • A branch-wide yearend bonus
  • Paid vacation time starting at 3 weeks
  • Dental care
  • Disability insurance
  • On-site parking
About Our Culture

We value diversity and foster an inclusive environment where everyone feels supported and empowered. If you need assistance or an accommodation, please reach out to our Human Resources Department through our website.



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