Insurance Industry Support Specialist

7 days ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time
Job Summary

We are seeking a highly skilled Technical Service Representative to join our team in Brockville, ON. As a TSR, you will work closely with Account Managers and Account Executives to deliver exceptional services to our clients.

About Us

McDougall Insurance and Financial is the largest insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We offer optimal selection and competitive rates, backed by our Employee Promise of fostering a supportive environment and investing in our employees' future.

Key Responsibilities
  • Process renewals, endorsements, liability slips, and invoicing as requested by Account Managers
  • Sort and distribute daily mail, file active and inactive files, and request MVRs and Auto Plus records
  • Assist Account Managers with driver approvals, manage open claims, and set up new files
  • Communicate with insurance company personnel as required
Requirements

To succeed in this role, you must be able to work in a fast-paced environment, be proactive, and maintain a professional demeanor at all times. A RIBO license is not required but considered an asset; we encourage interested candidates to obtain their license.

What We Offer
  • A competitive employee health and dental benefits program including long-term disability
  • RIBO, CAIB, and other designation education reimbursement
  • A supportive and inclusive culture where diversity is valued
  • A competitive pension plan
  • Paid vacation time
  • Access to ongoing training and development through our McDougall training team
  • Onsite parking
  • Company events
Estimate Salary Range: $37,000 - $42,000 per year (based on location and industry standards)

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