Clk 12r

1 month ago

Victoria, Canada BC Public Service Full time

Posting Title- CLK 12R - Correspondence Administrator- Position Classification- Clerk R12- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)
- Salary Range- $54,387.32 - $61,395.95 annually- Close Date- 11/20/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Children & Family Development- Ministry Branch / Division- Client Relations Branch- Job Summary**The Team**
The Correspondence Unit within the Client Relations Branch is a close-knit team consisting of one manager, one supervisor, and two clerks. The Correspondence Unit within the Client Relations Branch plays a crucial role in accurately tracking and managing incoming and outgoing correspondence, including communications with Indigenous groups about ministry initiatives. We value collaboration and support each other in our work, with branch leadership actively encouraging career development and providing opportunities for staff to learn and grow.

**The Role**
Join our team as a Correspondence Administrator and play a crucial role in connecting citizens with the information and assistance they need In this position, you will ensure timely responses to inquiries and maintain accurate records, making a direct impact on the communities we serve. This opportunity offers a comprehensive view of the ministry's work, providing a solid foundation for future career advancement. You'll also have the chance to help individuals access vital support, all while being prepared to address sensitive topics related to child abuse, neglect, or endangerment. If you're passionate about making a difference, we’d love to hear from you

**Qualifications**:
**Education and Experience Requirements**
- Secondary school graduation or equivalent (GED).
- Two (2) years of administration experience or an equivalent combination of experience, education and/or training may be considered.
- Experience in writing, editing and proofreading correspondence.
- Experience with SharePoint, preferably eApprovals.
- Experience providing user-training and first line technical support to groups and/or individuals.
- Experience with CLIFF Correspondence Tracking system.
- Experience working directly with executive offices (i.e. Minister’s office, Deputy Minister’s office).
- Experience completing large mail out projects including mail merge functions.
- Experience receiving and responding to telephone and written correspondence inquiries from clients of a complex, difficult, sensitive or political nature.
- Experience managing large paper filing systems.

**Willingness Statements**:

- Must be willing and able to deal on an ongoing basis with incidents of child abuse, neglect, suicide, and child protection.

**About this Position**:
An eligibility list may be established.
CRC - A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You.

**How to Apply**:
**Cover Letter: NO -** Please do not submit a cover letter as it will not be reviewed.

**Resume: YES -** Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

**Questionnaire: YES - **You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
- Job Category- Administrative Services, Communications

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