Client Manager

1 month ago

St John's, Newfoundland and Labrador, Canada Xerox Canada Ltd. Full time
Description & Requirements

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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our commitment to diversity and inclusion.

Xerox is currently seeking Client Managers to support the Canadian market out of their Saint John, New Brunswick office.


Position Overview:

Are you looking to expand your experience in B2B sales and are prepared to be a driving force in reshaping the delivery of digital solutions and services in large accounts in Canada? As a Client Manager, you'll be developed into being a top salesperson in account management, client relationship development, and advancing the adoption of Xerox digital print excellence for large enterprise clients.


What You Need To Succeed:

  • Proficiency in English
  • A post-secondary degree or equivalent experience is preferred, reflecting your commitment to continuous learning.
  • 2-5 years of prior experience in B2B sales is highly preferred, demonstrated industry knowledge is an asset.
  • Exhibit excellent verbal and written communication skills, essential for effective interaction.
  • Possess personal drive, internal motivation, and a relentless pursuit of high achievement in every endeavor.
  • Demonstrate strong customer service skills, emphasizing your ability to build and exceed client relationships.
  • Showcase great interpersonal, negotiation, and presentation capabilities, enabling effective engagement with clients and colleagues.

What You'll Do:

  • Client Printer Fleet Management: Maintain and manage client printer install base, new equipment additions, including location openings or status changes.
  • Client Install Base Inventory Management: Manage lease expiries and end-of-service at the account level, coordinating with internal and external teams, including reviewing the approach with the Field Client Manager.
  • Opportunity management and Customer-Facing Quarterly Business Reviews: Develop and deliver operational elements of the business review with stakeholders and clients.
  • Printer Fleet Value Enhancement: Elevate the value of the printer fleet through Managed Print Services (MPS), Xerox applications and services to improve client digital enablement for business benefit.
  • Procurement Process Optimization and Implementation: Understand various buying processes to position for print fleet retention and growth, and oversee the implementation process through to installation, including backlog management.

How we set you up for success:

  • Training Initiatives: Elevate your skills through our in-house training, online learning opportunities, and mentorship programs that nurture your professional growth.
  • Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.

What We Offer:

  • At Xerox, we understand that attracting top talent requires more than just a job - it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards.
  • Competitive Compensation: Enjoy a competitive package with a base salary, commissions, and extra rewards for exceeding targets.
  • Comprehensive Benefits: Access medical, dental, vision, and life insurance from day one to support your well-being.
  • Work-Life Balance: Benefit from paid holidays, personal choice days, and two-weeks of paid vacation after your first year.
  • Financial Security: Secure your future with a robust defined-contribution pension plan.
  • Charitable Involvement: Be part of our commitment to the community with paid time off for volunteering.

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