Current jobs related to Client Support Specialist - St John's, Newfoundland and Labrador - Rentokil Initial

  • Client Support Specialist

    1 week ago

    St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly skilled Client Support Specialist to join our team at beBee Professionals. The ideal candidate will have a strong background in customer service and be able to handle inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service via phone, email, and chat.Offer expert advice...

  • Client Support Specialist

    2 months ago

    St. John's, Newfoundland and Labrador, Canada Flexi-Shift Hiring Solutions Canada Inc. Full time

    Position Overview: The Customer Service Representative plays a crucial role in our organization, as we recognize the importance of this position in driving our success. Our team excels in delivering exceptional customer service experiences. We focus on building relationships and connecting with our clientele, providing comprehensive product knowledge and...

  • Client Support Specialist

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Flexi-Shift Hiring Solutions Canada Inc. Full time

    Position Overview: The Customer Service Representative plays a crucial role in our organization, as we recognize the importance of this position in driving our success. Our team excels in delivering exceptional customer service experiences. We focus on building relationships and connecting with our clientele, providing comprehensive product knowledge and...

  • Technical Support Specialist

    1 week ago

    St. John's, Newfoundland and Labrador, Canada PeopleToGo Full time

    Job Title: Technical Support SpecialistThis position provides Incident Management Level 1 support to include incident identification and resolution. The Technical Support Specialist is responsible for providing technical support and maintenance for all servers and systems in the designated site and implementing systems security and policies. They will...

  • Technical Support Specialist

    2 months ago

    St. John's, Newfoundland and Labrador, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at CB Canada. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesClient Support: Provide timely and effective technical support to clients,...

  • Technical Support Specialist

    2 months ago

    St. John's, Newfoundland and Labrador, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at CB Canada. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesClient Support: Provide timely and effective technical support to clients,...

  • Healthcare Support Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Dr Olushola Keripe Professional Corporation Full time

    Job Title: Healthcare Support SpecialistWe are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Dr. Olushola Keripe Professional Corporation.Job Summary:The Healthcare Support Specialist will provide high-quality patient care and support services in a fast-paced physician's office environment. This role requires excellent...

  • Healthcare Support Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Dr Olushola Keripe Professional Corporation Full time

    Job Title: Healthcare Support SpecialistWe are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Dr. Olushola Keripe Professional Corporation.Job Summary:The Healthcare Support Specialist will provide high-quality patient care and support services in a fast-paced physician's office environment. This role requires excellent...

  • Healthcare Support Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Dr Olushola Keripe Professional Corporation Full time

    Job Title: Healthcare Support SpecialistWe are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Dr. Olushola Keripe Professional Corporation.Job Summary:The Healthcare Support Specialist will provide high-quality patient care and support services in a fast-paced physician's office environment. This role requires excellent...

  • Healthcare Support Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Dr Olushola Keripe Professional Corporation Full time

    Job Title: Healthcare Support SpecialistWe are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Dr. Olushola Keripe Professional Corporation.Job Summary:The Healthcare Support Specialist will provide high-quality patient care and support services in a fast-paced physician's office environment. This role requires excellent...

  • Administrative Support Specialist

    6 days ago

    St. John's, Newfoundland and Labrador, Canada A Plus Auto Centre Full time

    We are seeking an Administrative Support Specialist to join our team at A Plus Auto Centre. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including answering telephone calls, responding to electronic enquiries, and performing data entry.Key Responsibilities:Answer telephone calls and relay...

  • Administrative Support Specialist

    4 days ago

    St. John's, Newfoundland and Labrador, Canada BMO Full time

    Job Summary:We are seeking an experienced Administrative Support Specialist to join our team at BMO Financial Group. As an Administrative Support Specialist, you will provide exceptional client service and support to our Investment Advisors and branch operations.Key Responsibilities:Maintain and organize client database and client files.Develop rapport and...

  • Administrative Support Specialist

    1 week ago

    St. John's, Newfoundland and Labrador, Canada BMO Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at BMO Financial Group. As an Administrative Support Specialist, you will provide exceptional support to our Investment Advisors and branch operations, ensuring the smooth day-to-day administration of our business.Key Responsibilities:Maintain...

  • Technical Support Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Wyndham Hotel Group Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Hotel Technology Client Support Team (HTCS). As a Technical Support Specialist, you will be responsible for providing 24/7 real-time IT support to all Wyndham hotel brands, ensuring seamless communication with our central reservation system and...

  • Technical Support Specialist

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Wyndham Hotel Group Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Hotel Technology Client Support Team (HTCS). As a Technical Support Specialist, you will be responsible for providing 24/7 real-time IT support to all Wyndham hotel brands, ensuring seamless communication with our central reservation system and...

  • Technical Support Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Wyndham Hotel Group Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Hotel Technology Client Support Team (HTCS). As a Technical Support Specialist, you will be responsible for providing 24/7 real-time IT support to all Wyndham hotel brands, ensuring seamless communication with our central reservation system and...

  • Administrative Support Specialist

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Delhi Street Restaurant Full time

    Job Title: Administrative Support SpecialistAbout the Role:We are seeking an experienced Administrative Support Specialist to join our team at Delhi Street Restaurant. As an Administrative Support Specialist, you will be responsible for providing administrative support to our management team, ensuring the smooth operation of our office.Key...

  • Administrative Support Specialist

    2 months ago

    St. John's, Newfoundland and Labrador, Canada A Plus Auto Centre Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at A Plus Auto Centre. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our office by providing administrative support to our team members.Key ResponsibilitiesAdministrative Tasks:...

  • Administrative Support Specialist

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Complete Management Limited Full time

    Job Title: Administrative Support SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Complete Management Limited. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including arranging seminars, conferences, and...

  • Technical Support Specialist

    2 months ago

    St. John's, Newfoundland and Labrador, Canada PeopleToGo Full time

    Job Title: Technical Support SpecialistJob Type: Contract - 3 monthsLocation: RemoteJob Summary:We are seeking an experienced Technical Support Specialist to join our team at PeopleToGo for a 3-month contract period. The successful candidate will provide technical support and maintenance for all servers and systems, implementing systems security and...

Client Support Specialist

2 months ago

St John's, Newfoundland and Labrador, Canada Rentokil Initial Full time

About Rentokil Initial: Rentokil Initial is a leading provider in pest management solutions, serving both commercial and residential sectors. Our commitment to innovation and excellence has established us as a trusted name in the industry.

This position is essential in delivering exceptional service to our clients. The role involves direct collaboration with Branch Managers, Technicians, and Support Services to ensure that customer satisfaction is consistently achieved. Responsibilities include managing new contracts, providing support for client portals, distributing invoices, and addressing any inquiries or concerns related to billing or account modifications. The ideal candidate will excel in customer service, demonstrate self-management skills, troubleshoot independently, and foster positive relationships.

Key Responsibilities:

  • Manage incoming calls and correspondence from both residential and commercial clients regarding service requests, scheduling, and billing inquiries, transforming quality service into revenue opportunities.
  • Provide potential Home Inspection leads to qualifying customers.
  • Assess the needs of existing and prospective clients, recommending products to facilitate sales and drive revenue.
  • Resolve customer issues on the first contact by utilizing all available resources.
  • Build and maintain ongoing relationships with customers.
  • Possess a general understanding of the organization’s offerings and services.
  • Exhibit excellent verbal communication skills, capable of overcoming objections and de-escalating challenging situations.
  • Utilize computerized systems for identifying customer needs, tracking interactions, and troubleshooting.
  • Initiate outbound calls for various customer service campaigns.
  • Respond to after-hours calls and messages from the answering service.
  • Follow up on inquiries submitted through web forms.
  • Perform additional duties as required.

Qualifications:

  • Minimum of 2 years of administrative experience in a dynamic professional setting.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Familiarity with Google Suite applications such as Google Docs, Drive, Gmail, and Calendar.
  • Able to learn and navigate multiple software systems.
  • Experience with Vendor Portals is advantageous.
  • Strong proofreading skills.
  • Excellent analytical abilities and attention to detail.
  • Capable of multitasking in a fast-paced environment.
  • Ability to prioritize tasks with minimal supervision.
  • Strong verbal and written communication skills.
  • Exhibit tact and diplomacy in interactions with others.
  • Demonstrate a strong work ethic, punctuality, and professionalism.

Education:

  • High School Diploma is required.
  • Preferred: College Diploma or University Degree in business, administration, or accounting, or equivalent experience.

Benefits:

At Rentokil Initial, we offer a career path filled with opportunities for growth and development. We are proud of our high-performance culture and provide competitive compensation along with various incentives based on performance and customer service excellence. Eligible employees can enjoy a range of benefits, including:

  • Paid training period.
  • Comprehensive benefits package including Medical, Dental, and Vision coverage.
  • Employer-matched retirement savings plan.
  • Paid sick leave and vacation days.
  • Short and long-term disability coverage.
  • Life insurance options.
  • Commission opportunities after a probationary period.
  • Competitive salary structure.

Rentokil Initial is an equal opportunity employer. We are committed to providing accommodations during the interview process as needed.