Client Engagement Specialist

3 weeks ago

St John's, Newfoundland and Labrador, Canada WellnessLiving Full time

Position: Business Development Representative
Compensation: Base Salary + PTO + Benefits + Commission (OTE $75,000-$80,000)

Employment Type: Full-time, Permanent

Company Overview:

WellnessLiving is more than just a name; it embodies our ethos. We are a software firm dedicated to enhancing community and individual well-being. Our inclusive culture empowers both our employees and clients, providing them with the necessary resources and tools to achieve their aspirations—both professionally and personally. As one of the fastest-growing software companies in North America, we proudly serve over 5,000 business owners and 15 million users globally, committed to delivering a dependable, user-friendly platform equipped with all essential tools for business management and growth.

Joining WellnessLiving means becoming part of a team that prioritizes customer satisfaction, community involvement, and innovation. We celebrate achievements, recognize individual strengths, and foster a collaborative environment that encourages personal and professional growth. This role operates under the guidance of a Business Development Team Lead and offers a hybrid work arrangement.

Role Overview:

As a Business Development Representative (BDR), you will play a pivotal role in our outbound sales initiative, educating potential clients and contributing to our remarkable growth trajectory. This essential position focuses on scheduling qualified meetings for our Account Executives through proactive outreach.

Key Responsibilities:

  • Engage potential clients through cold calls, articulating how our software can enhance their business operations.
  • Generate qualified leads for our Account Executives.
  • Develop expertise in prospecting, identifying key decision-makers, and pinpointing how WellnessLiving can provide solutions.
  • Manage your own portfolio, overseeing your pipeline and daily activities within Salesforce.

What to Expect in Your First Months:

First Month:

  • Participate in a comprehensive onboarding program tailored for BDRs, led by management and experienced peers.
  • Collaborate with colleagues and Account Executives to learn effective strategies and diverse approaches to the role.
  • Hone your skills through role-playing, call evaluations, and making initial outreach calls.
  • Aim for 2 qualified demos within your first month.

Second Month:

  • Continue refining your sales abilities with guidance from your manager and training team.
  • Target 100 outbound calls daily, leveraging peer insights to optimize your daily structure.
  • Work towards achieving 5 qualified demos in your second month.

Third Month:

  • Further develop your sales techniques, streamline your daily processes, and aim for 110 calls per day.
  • Gain a solid understanding of our software, effectively manage objections, and utilize Salesforce proficiently.
  • Achieve a final ramp quota of 7 qualified demos.

Ideal Candidate Attributes:

  • Collaborative and approachable, with strong interpersonal skills.
  • Analytical thinker with problem-solving capabilities.
  • Dedicated and motivated, with a strong work ethic.
  • Natural leader who inspires and supports team growth.
  • Entrepreneurial mindset, embracing innovation and industry trends.
  • Effective time manager, prioritizing tasks efficiently.

Qualifications:

  • A genuine interest in pursuing a career in software sales.
  • Friendly and personable demeanor, with effective communication skills.
  • Enthusiasm for joining a rapidly expanding and collaborative team.
  • Comfortable working independently while focusing on continuous improvement.
  • Commitment to personal development and celebrating team successes.

Preferred Qualifications:

  • Previous sales experience in any industry.
  • Experience in customer-facing roles (e.g., retail, teaching, service).
  • Background in health, wellness, or fitness sectors.
  • Competitive sports experience with demonstrated leadership.

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