Insurance Customer Service Specialist

2 weeks ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time

**About Us**

We are a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. Our team is dedicated to providing exceptional service and delivering legendary results for our clients.


Salary: $48,000 - $55,000 per year

Job Description:

As an Insurance Customer Service Specialist, you will be responsible for providing exceptional customer service directly to clients after the sale by the Sales Executive. You will communicate with clients through various channels, answer their questions, provide professional advice, and collect relevant information.

You will process additions, deletions, or changes to client policies on the EPIC broker management system, ensure accurate and timely transactions, and provide quotations or estimates to clients on premiums. Additionally, you will communicate with insurance company personnel as required and act as a liaison between clients, McDougall Insurance, and the insurance company.

Responsibilities:



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