Customer Service Representative with Commercial Lines Focus

6 days ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time $37,000 - $42,000

We are seeking a highly skilled Customer Service Representative to join our team in Brockville, ON. As a key member of our Commercial Lines division, you will work closely with Account Managers and Executives to deliver exceptional service to our clients.

About Us

McDougall Insurance and Financial is the largest insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We pride ourselves on offering optimal selection and competitive rates, while fostering a culture of support, empowerment, and inclusion.

Job Description

In this role, you will be responsible for:

  • Providing support to Account Managers and Executives with daily tasks and activities
  • Processing requests from Account Managers, including sorting and distributing mail, requesting MVRs and Auto Plus records, and filing and updating claims
  • Communicating with insurance company personnel as required
Requirements

To be successful in this role, you must have:

  • Excellent communication and interpersonal skills
  • A strong attention to detail and ability to multitask
  • The ability to work independently and as part of a team
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary of $55,000 - $65,000 per year
  • A supportive and inclusive culture where diversity is valued
  • A competitive pension plan
  • Access to ongoing training and development through our McDougall training team
  • A comprehensive health and dental benefits program, including long-term disability
About Our Company

At McDougall Insurance and Financial, we are committed to delivering legendary service to our customers and building strong, lasting relationships. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today



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