Insurance Support Specialist

2 weeks ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time $37,000 - $42,000
About Us

McDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. Our goal is to deliver legendary services to our clients while fostering an environment of support, empowerment, and inclusion.

Employee Promise

We promise to treat others with dignity and respect, approach each day with a positive attitude, and strive for continuous learning. In return, we expect our employees to embody these values and contribute to building strong relationships with our customers.

Job Overview

This role requires a highly organized and detail-oriented individual who can work effectively in a fast-paced environment. The successful candidate will assist Account Managers and Account Executives in delivering exceptional service to our clients.

Key Responsibilities
  • Process renewals, endorsements, liability slips, invoicing, summaries, enclosure letters, proposal binders, and other documents as requested by the Account Manager.
  • Sort and distribute daily mail, file active and inactive files, and request MVRs and Auto Plus records for Account Managers.
  • Assist Account Managers with driver approvals, obtain and verify Letters of Experience, and update client information on the computer system.
  • Communicate with insurance company personnel as required.
Requirements
  • Ability to work in a fast-paced environment.
  • Proactive and shows initiative.
  • A professional manner at all times, maintaining a position of trust and confidentiality.
  • An open, respectful, honest, and helpful demeanor with all team members, clients, and other staff.
What We Offer
  • A competitive employee health and dental benefits program, including long-term disability.
  • Dedication to investing in employees' future through RIBO, CAIB, and other designation education reimbursement.
  • A supportive and inclusive culture where diversity is valued.
  • A competitive pension plan.
  • Paid vacation time.
  • Ongoing training and development through our McDougall training team.
  • Onsite parking.
Salary and Benefits

The salary range for this position is $37,000.00-$42,000.00 per year, with additional benefits including a bonus pay structure, comprehensive benefits package, and paid time off. We are an equal opportunity employer committed to finding individuals who share our passion for delivering legendary service and treating others with dignity and respect.



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