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Luxury Travel Experience Manager
2 months ago
We are an innovative and dynamic global travel company seeking a skilled Luxury Travel Experience Manager to join our team.
Job OverviewTen Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands.
As a Luxury Travel Experience Manager, you will play a critical role in inspiring and arranging truly unique and life-transforming travel for our members. You will become the organiser of choice for your member portfolio, offering a seamless, high-touch service and best-of-breed customer service.
Key Responsibilities- Curate bespoke luxury travel itineraries tailored to the unique preferences, interests, and requirements of high-net-worth individuals for Ten Members
- Develop and maintain relationships with a portfolio of key members, family offices and corporate clients, understanding their wants and needs and putting their satisfaction at the heart of everything that we do
- Cultivate and maintain strong relationships with UHNW clients, understanding their preferences and anticipating their needs to exceed expectations at every turn
- Help to develop, attend and host member events to promote Ten's luxury travel offering
- Proactively curate unique experiences for members, working closely with the product and content teams to create collateral that can be shared
- Work closely with internal teams such as concierge services, destination specialists, and operations to ensure seamless collaboration and execution of travel plans.
We are looking for an experienced, dynamic and reliable individual who is looking to grow their experience within luxury travel and create a culture of excellence and integrity within the team.
The ideal candidate will have a solid background in high-end luxury travel industry, including experience in curating bespoke travel experiences, managing high-profile clients, and collaborating with luxury accommodations and service providers.
You will also need to be well-travelled and able to use your own travel experiences to inspire our members along side in-depth knowledge of luxury travel destinations worldwide.
Salary and BenefitsWe offer a competitive salary of $120,000 - $180,000 per annum, depending on experience, plus a performance-based bonus.
In addition, we provide a comprehensive benefits package, including hybrid working, paid time away from work, paid sabbaticals, discounts on pet insurance, legal advisory, and a multitude of other supplemental benefits.
We are an inclusive team and welcome applications from diverse candidates.
