Luxury Travel Concierge Professional

2 weeks ago


Toronto, Ontario, Canada Ten Group Full time

**About Us**

Ten Group is a leading global travel and lifestyle concierge company that delivers unique experiences to discerning clientele. With 25 years of expertise and a strong presence in 22 global offices, we offer unparalleled personalized service to our clients.

As a Luxury Travel Concierge Professional at Ten Group, you will play a critical role in curating bespoke travel experiences for our high-net-worth clients. Your exceptional knowledge of luxury travel destinations worldwide will inspire our members to trust us with their every travel need.

The ideal candidate has a solid background in the high-end luxury travel industry, including experience in curating bespoke travel experiences, managing high-profile clients, and collaborating with luxury accommodations and service providers. You will work closely with our product and content teams to create marketing collateral that ignites interest from our members.

**Job Responsibilities**

  • Curate bespoke luxury travel itineraries tailored to the unique preferences, interests, and requirements of high-net-worth individuals for Ten Members
  • Develop and maintain relationships with a portfolio of key members, family offices, and corporate clients, understanding their wants and needs
  • Cultivate and maintain strong relationships with UHNW clients, understanding their preferences and anticipating their needs to exceed expectations
  • Help to develop, attend, and host member events to promote Ten's luxury travel offering
  • Proactively curate unique experiences for members, working closely with the product and content teams
  • Work closely with internal teams such as concierge services, destination specialists, and operations to ensure seamless collaboration and execution of travel plans

**Requirements**

  • Solid background in high-end luxury travel industry
  • Well-travelled and able to use your own travel experiences to inspire our members
  • Experienced in working with high-net-worth clients and family offices
  • Able to effectively sell premium services, negotiate with suppliers, and upsell additional amenities
  • Able to build and maintain strong relationships with high-net-worth individuals
  • Sound knowledge of high-end product, including private jets, yacht charter, expedition travel, and cruising
  • Able to organize, attend, and host events with members
  • A deep commitment to providing unparalleled customer service

**Benefits**

  • Competitive salary range £50,000 - £70,000 per annum, depending on experience
  • Hybrid working arrangement, combining office and home-based work
  • Access to exclusive discounts on luxury travel and entertainment
  • IATA card after 90 days, providing access to travel discounts
  • Remote Working Holidays, enabling employees to work and travel
  • Employee Discounts, offering access to great travel and entertainment deals

**Join Our Team**

We are passionate about creating unforgettable experiences and exceeding client expectations. If you thrive on shaping the future of travel and delighting discerning clientele, this is your opportunity to make an impact in an industry synonymous with luxury and adventure.



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