Luxury Sales Supervisor

17 hours ago


Toronto, Ontario, Canada Holt Renfrew Full time

Company Overview: Holt Renfrew is a renowned luxury retailer that offers an inspiring and fashion-driven environment with opportunities to learn and grow. Our commitment to corporate social responsibility and partnerships with iconic luxury brands creates a dynamic and innovative workplace.

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Estimated Salary: $70,000 - $90,000 per annum, depending on experience and qualifications. This salary range takes into account the position's responsibilities, industry standards, and location.

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Job Description:

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  • Provide sales floor supervision and guidance to associates in order to achieve the highest standards of luxury sales and service.\r
  • Coach and train associates to maintain luxury standards and achieve customer service targets.\r
  • Resolve customer issues and complaints and keep manager informed.\r
  • Maintain high standards of merchandise presentation at all times.\r
  • Model leadership behaviours that promote a culture of open communication, employee development, and trust.\r
  • Perform other duties as assigned.\r
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Required Skills and Qualifications:

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  • 1-3 years supervisory experience with accountability for sales and service.\r
  • Proven track record of exceeding sales and profit targets.\r
  • Adaptable and comfortable with change.\r
  • Retail selling experience in a luxury environment preferred.\r
  • Confident and effective communication (written & verbal) and interpersonal skills.\r
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).\r
  • Entrepreneurial spirit.\r
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Benefits:

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  • Competitive total compensation package.\r
  • Generous employee discount on products.\r
  • Pension and health & dental benefits.\r
  • Tuition assistance and continuous learning and development opportunities.\r
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Others: Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value the perspectives and contributions of all our employees and strive to create a positive work environment.



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