Luxury Client Experience Specialist
2 days ago
About the Role
We are seeking a talented Luxury Client Experience Specialist to join our team at BVLGARI. As a key member of our boutique, you will play a vital role in delivering exceptional client experiences that reflect the sophistication and values of our brand.
Responsibilities
- Report directly to the Assistant Store Manager or Store Director, providing input on strategies to enhance client engagement and retention.
- Communicate the passion and values of BVLGARI, fostering deep connections with clients and promoting brand loyalty.
- Initiate CRM actions to drive client engagement, identifying opportunities to deepen relationships and increase sales.
- Represent BVLGARI at client events, embodying the brand as an ambassador and enhancing its reputation.
- Ensure adherence to all brand guidelines and boutique operational procedures, maintaining a high level of professionalism and attention to detail.
- Participate in inventory management and boutique maintenance activities, contributing to a seamless client experience.
- Assist with special projects and operational needs, demonstrating flexibility and adaptability.
Requirements
- Technological savvy, with proficiency in relevant retail and CRM software.
- Possess excellent communication and interpersonal skills, able to build strong relationships with clients and colleagues.
Compensation Package
The total compensation package for this position includes a competitive salary of $65,000 - $80,000 per year, dependent on experience, plus a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.
Benefits
- Comprehensive health insurance plan, including medical, dental, and vision coverage.
- Retirement savings plan with company match.
- Generous paid time off policy, including vacation days, sick leave, and holidays.
What We Offer
BVLGARI offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
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