Luxury Retail Counter Manager

1 week ago


Toronto, Ontario, Canada Compagnie de la Baie d'Hudson Full time

Compagnie de la Baie d'Hudson is a leading luxury retailer seeking an experienced Counter Manager to join its team in White Oaks Mall. As a Counter Manager, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a high-performing team of sales associates.

About the Role

We are offering a competitive salary range of $55,000 - $65,000 per year, depending on experience.

The ideal candidate will have 2-5 years of experience in cosmetics or skin/body care treatments, with a strong background in commission-based selling and client relationship management. A Certified Make-up Artist designation is also preferred.

This role requires full flexibility with scheduling, including evenings and weekends, and a commitment to providing World-class service through client communication, product knowledge, fashion direction, and solution-based selling.

Responsibilities
  • Analyze business metrics to develop action plans that address opportunities and positively impact the business.
  • Build and maintain a loyal client base through the Preferred Customer Program.
  • Maintain a high level of product knowledge and stay up-to-date on the latest beauty trends.
  • Deliver exceptional customer service and create a positive shopping experience for all clients.
  • Work closely with vendor partners to maximize sales opportunities through suggestive selling, store events, and wardrobe clients.
What We Offer
  • A competitive salary range of $55,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package, including parental leave top-up, retirement savings, and a generous Associate discount program.
  • Opportunities for professional development and growth within the company.
About Us

Compagnie de la Baie d'Hudson is a leading luxury retailer dedicated to providing exceptional customer experiences and creating long-term relationships with our clients. Our team is passionate about delivering world-class service and exceeding our customers' expectations.


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