Chiropractic Clinic Front Desk Coordinator
2 weeks ago
We are a busy, established healthcare practice in Whitby seeking a dynamic individual to join our team. With excellent customer service skills and the ability to multitask, you will be responsible for providing administrative support and ensuring a seamless patient experience.
Job DescriptionThe Medical Receptionist performs a variety of tasks to maintain the smooth operation of the clinic. This includes:
- Providing exceptional customer/patient services via phone and in person
- Registering and maintaining patient accounts by obtaining, recording, and updating personal and financial information
- Confirming appointments, rebooking patients, and communicating with insurance companies
- Maintaining patient waiting areas and front-desk areas in a manner that is organized and neat
Key Responsibilities:
- Answering phones while maintaining a polite, consistent phone manner
- Registering patients and updating their records
- Confirming appointments and rebooking patients as needed
- Communicating with insurance companies on behalf of patients
- Maintaining accurate records and files
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work collaboratively with staff and patients
- Experience with billing procedures and medical software
- High school diploma or equivalent required
This is a part-time position (Mon & Wed 9:00am-6:30pm, Fri 9:00am-2:00pm) with opportunities for growth and development. We offer a competitive salary range of $45,000-$55,000 per year, depending on experience.
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