Chiropractic Clinic Front Desk Coordinator

2 weeks ago


Whitby, Canada Brock St. South Chiropractic Full time

We are a busy, established healthcare practice in Whitby seeking a dynamic individual to join our team. With excellent customer service skills and the ability to multitask, you will be responsible for providing administrative support and ensuring a seamless patient experience.

Job Description

The Medical Receptionist performs a variety of tasks to maintain the smooth operation of the clinic. This includes:

  • Providing exceptional customer/patient services via phone and in person
  • Registering and maintaining patient accounts by obtaining, recording, and updating personal and financial information
  • Confirming appointments, rebooking patients, and communicating with insurance companies
  • Maintaining patient waiting areas and front-desk areas in a manner that is organized and neat

Key Responsibilities:

  • Answering phones while maintaining a polite, consistent phone manner
  • Registering patients and updating their records
  • Confirming appointments and rebooking patients as needed
  • Communicating with insurance companies on behalf of patients
  • Maintaining accurate records and files
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with staff and patients
  • Experience with billing procedures and medical software
  • High school diploma or equivalent required
Work Environment

This is a part-time position (Mon & Wed 9:00am-6:30pm, Fri 9:00am-2:00pm) with opportunities for growth and development. We offer a competitive salary range of $45,000-$55,000 per year, depending on experience.



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