Night Auditor/front Desk Representative

2 months ago


Whitby, Canada Motel 6 Full time

Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests and location information; keep lobby clean and orderly)Auditing, balancing, and verifying daily revenue documentation
- Managing the hotel’s inventory of reservations, room assignments, and vacancies
- Answering phones, scheduling wake-up calls, and assisting with reservation requests
- Responding to guest inquiries, complaints, and concerns
- Balancing cash drawers, record errors, and reconcile receipts
- Promoting hotel services and features
- Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
- Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
- Perform daily cash count.
- Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals
- Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance

**Job Type**: Part-time

Pay: $17.00-$18.00 per hour

Additional pay:

- Overtime pay
- Tips

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Whitby, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Hotel: 3 years (preferred)
- Customer service: 5 years (preferred)

Work Location: In person


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