Customer Relationship Manager
2 weeks ago
About Us
Enercare Inc. is a leading provider of home and commercial services and energy solutions in North America.
We are committed to delivering exceptional customer service and making our organization a destination for building careers.
Job Summary
The Customer Relationship Manager will develop strong business-to-business relationships with assigned clients through proactive communication, facilitation of client requests, and cross-functional support.
This role requires excellent client service skills, effective executive presence, and the ability to prioritize, solve, and escalate challenges or opportunities.
Key Responsibilities
- Maintain regular contact with assigned clients to understand their needs and strategic direction.
- Collaborate with internal teams to provide tailored billing programs, account growth strategies, and proactive retention initiatives.
- Support the development and execution of client-focused solutions and proposals.
- Provide ongoing competitive analysis to ensure identification of changing market conditions.
- Generate opportunities to promote Enercare's full breadth of product and services.
- Ensure timely resolution of all client inquiries and act as a client advocate within the organization.
- Prioritize and manage multiple projects and responsibilities with minimal supervision.
- Maintain accurate records and reports on client interactions and progress.
Requirements
The ideal candidate will have:
- Enercare or utility billing experience preferred.
- University/College degree or equivalent work experience in a related field.
- Minimum 1 year experience in a customer service role with a business-to-business focus.
- Effective executive presence and ability to communicate with clients and internal stakeholders at all organizational levels.
- Strong decision-making and analytical skills.
- Ability to travel within Ontario.
What We Offer
Enercare offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a DC Pension Plan and savings match plan.
We also offer opportunities for professional growth and development, a dynamic and inclusive work environment, and a competitive salary range of $60,000-$80,000 per year, depending on experience.
-
Commercial Banking Relationship Director
2 weeks ago
Markham, Ontario, Canada Scotiabank Full timeJob DescriptionWe are seeking a seasoned Commercial Banking Relationship Director to join our Distribution team in Markham, Ontario.About the RoleThis is a dynamic opportunity for an experienced sales professional who excels in building strong relationships with mid and large-sized businesses. As a Commercial Banking Relationship Director, you will be...
-
Commercial Banking Relationship Expert
3 weeks ago
Markham, Ontario, Canada Scotiabank Full timeJob DescriptionA challenging opportunity has arisen for a skilled Commercial Banking Relationship Expert to join our team in Markham, Ontario.We are seeking an experienced professional who can provide exceptional client service and develop strong relationships with mid-sized businesses in the region. The ideal candidate will have a proven track record of...
-
Custom Solutions Implementer
4 weeks ago
Markham, Ontario, Canada HR Performance & Results Full timeHR Performance & ResultsWe are currently seeking an experienced professional to join our team as a Custom Solutions Implementer in Southern Ontario.About the Role:This position is responsible for acting as the primary point of contact for assigned clients, ensuring their needs are met and exceeded.Develops and maintains comprehensive documentation of client...
-
Customer Service Advocate in York Region
3 weeks ago
Markham, Ontario, Canada telMAX Inc. Full timeAbout telMAX Inc.telMAX Inc. is a leading telecommunications company dedicated to delivering cutting-edge services and innovative solutions.Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in York Region. This role will involve providing exceptional customer service, resolving queries and concerns, and maintaining...
-
Customer Service Representative
4 weeks ago
Markham, Ontario, Canada The Body Shop Full timeAbout The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at The Body Shop. As a representative of our brand, you will be responsible for delivering exceptional customer service, promoting our products, and contributing to the success of our store.Key ResponsibilitiesLearn and understand our...
-
Customer Service Specialist
3 months ago
Markham, Ontario, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Markham, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...
-
Multilingual Customer Support Representative
3 weeks ago
Markham, Ontario, Canada The Nationwide Group Full timeThe Nationwide Group is seeking a highly skilled and detail-oriented Multilingual Customer Support Representative to join our team.This role offers a competitive salary of $42,000 - $55,000 per year, depending on experience.Job Summary:We are looking for an individual who can effectively communicate with customers in English, providing exceptional support...
-
Financial Services Specialist
2 weeks ago
Markham, Ontario, Canada TD Bank Full timeAbout TD BankWe are guided by our vision of being a better bank and our goal of enriching the lives of our customers, communities, and colleagues.
-
Markham, Ontario, Canada telMAX Inc. Full timeUnlock Your Potential in a Dynamic Customer Service RoleAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? Look no further! We invite highly motivated and skilled individuals to join our team as a Customer Service Representative at telMAX Inc.As a valued member of...
-
Markham, Ontario, Canada Enercare Inc. Full timeProminent Canadian-owned Enercare Inc. is dedicated to providing unparalleled services, solutions, and guidance to make customers' homes as comfortable as possible.We offer affordable clean air and water solutions for homes and workplaces through Enercare Advantage, while prioritizing environmentally responsible operations, minimizing waste in landfills, and...
-
Markham, Ontario, Canada Scotiabank Full timeAt Scotiabank, we are committed to helping our customers achieve their financial goals. As a Customer Experience Associate, you will be the face of our branches and play a crucial role in delivering exceptional customer service.We are looking for individuals who are passionate about building strong relationships with our customers and providing them with...
-
Customer Experience Associate
2 weeks ago
Markham, Ontario, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, responsible for providing exceptional service to customers and helping them achieve their financial goals.Key ResponsibilitiesTaking a proactive approach to discovering customer needs and listening to understand their requestsProcessing day-to-day...
-
Business Development Manager
4 weeks ago
Markham, Ontario, Canada Nidec Motor Corporation Full timeJob OverviewThe Senior Account Executive is a key position within Nidec Motor Corporation, responsible for driving business growth and maintaining strong relationships with our top customer accounts. This role requires a unique blend of sales, marketing, and customer service skills to identify new business opportunities and expand existing...
-
Markham, Ontario, Canada telMAX Inc. Full timeAbout the RoleAs a Customer Service Representative at telMAX Inc., you will be responsible for delivering exceptional customer service experiences in a fast-paced, multi-tasking environment. This role involves independently and collaboratively managing accurate transactions, handling collections, and maintaining detailed records while demonstrating excellent...
-
Customer Service Representative
4 weeks ago
Markham, Ontario, Canada PARSONS CORPORATION Full timeExceptional Client Care in a Dynamic Contact Centre EnvironmentWe are seeking an experienced Customer Service Representative to join our Smart Vehicle Solutions Contact Centre in Markham. As a key member of our team, you will provide top-notch customer satisfaction by handling inquiries via telephone calls and emails, while fostering relationships with...
-
Small Business Development Manager
2 weeks ago
Markham, Ontario, Canada Scotiabank Full timeAbout the RoleThe Small Business Development Manager will be responsible for managing an assigned portfolio of high-value and complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank's Service Standard.Key ResponsibilitiesCreate a strong presence within the local business community by developing...
-
New Vehicle Product Advisor
4 weeks ago
Markham, Ontario, Canada Barrie Subaru Full timeAbout Weins Auto GroupWe are a leading automotive group committed to delivering exceptional vehicle service experiences and building strong relationships with our customers.Our team is passionate about providing top-notch customer service, ensuring that every interaction is memorable and enjoyable.About the RoleThis is an exciting opportunity for a highly...
-
Business Development Manager
2 months ago
Markham, Ontario, Canada PeopleToGo Full timeAccount Executive Job DescriptionAt PeopleToGo, we are seeking an experienced Account Executive to join our team. This is a unique opportunity to manage a territory of accounts and drive revenue growth while ensuring customer satisfaction.Main Responsibilities:The Account Executive will manage a portfolio of existing and new accounts, developing and...
-
Insurance Coverage Specialist
2 weeks ago
Markham, Ontario, Canada Brown & Brown Full timeClient Service Associate OpportunityBrown & Brown Canada is a leading insurance broker offering comprehensive solutions to clients across the country. We are seeking an experienced Client Service Associate to support our Private Client Team in Markham, Ontario.Job Summary:Responsible for delivering exceptional client service and account management, ensuring...
-
Customs Compliance Specialist
3 weeks ago
Markham, Ontario, Canada Pet Valu Full timeAbout Pet Valu: As a leading retailer in the pet industry, Pet Valu is committed to providing high-quality products and services to our customers. We are seeking an experienced Customs Compliance Specialist to join our team.Salary: $85,000 - $110,000 per yearJob Description:Key Responsibilities:Customs Subject Matter Expertise: Act as an internal consultant...
