Customer Service Representative

6 days ago


Markham, Ontario, Canada The Body Shop Full time
About The Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at The Body Shop. As a representative of our brand, you will be responsible for delivering exceptional customer service, promoting our products, and contributing to the success of our store.

Key Responsibilities
  • Learn and understand our product range, which features natural ingredients sourced through Community Trade programs.
  • Develop strong relationships with customers, understanding their needs, and making personalized recommendations from our 2,000 vegetarian/vegan products.
  • Collaborate with the store management team to drive sales and profit growth through effective customer service delivery.
  • Work flexible hours, including evenings, weekends, and holidays, to meet business demands.
  • Participate in training sessions to enhance your knowledge and skills, ensuring you stay up-to-date on product information and customer needs.
  • Foster connections with local community partners to promote social activism and contribute to the company's purpose-driven initiatives.
Talent Drivers

The ideal candidate will possess:

Personal Conduct, demonstrating integrity, respect, and a commitment to excellence.

Commerciality, showing a keen sense of sales acumen and business awareness.

Purpose, sharing our vision for a world where everyone feels seen, valued, and supported.

In return, we offer a competitive salary of $45,000 per annum, opportunities for growth and development, and a supportive work environment that values diversity, equality, and inclusivity.



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