Administrative Support Specialist

3 weeks ago

Markham, Ontario, Canada RhynoCare Full time

Position Overview

RhynoCare is seeking a dedicated individual for the role of Administrative Support Specialist. This position is integral to our operations, emphasizing humanistic values such as trust, respect, and integrity. The successful candidate will have the opportunity to transition into a full-time role after an initial contract period.

Key Responsibilities

  • Facilitate communication between staff and clients, including organizing correspondence and managing phone inquiries.
  • Answer incoming calls and provide assistance as needed.
  • Offer IT support and troubleshooting for office technology.
  • Address administrative inquiries and perform various office tasks.
  • Manage reception duties, including welcoming clients and handling documentation.
  • Schedule appointments for clients and testing services.
  • Maintain accurate records of clients and candidates.

Required Skills and Qualifications

  • Proven experience in delivering exceptional customer service.
  • Ability to engage effectively with healthcare professionals and community partners.
  • Strong verbal and written communication skills.
  • Excellent organizational abilities and attention to detail.
  • Proficient problem-solving skills.
  • Capability to work independently and collaboratively within a team.
  • Effective time management and prioritization skills.
  • Respectful interaction with patients and team members.
  • Ability to handle challenging situations with composure.
  • Proficiency in multitasking without sacrificing quality of work.
  • Experience with payment processing.

Additional Requirements

  • A minimum of one year of experience in a medical administrative role or a related field.
  • Familiarity with computer applications, including Windows and Microsoft Office Suite.
  • Commitment to maintaining confidentiality of sensitive information.
  • Demonstrated adaptability and effective time management skills.

Work Schedule

The successful candidate will be expected to work weekdays during standard business hours.

Compensation

  • Hourly wage will be determined based on experience, ranging from $21.00 to $25.00.

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