Administrative Coordinator

5 months ago

Guelph, Canada Home Instead Senior Care Full time

_Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._

**Are you a Customer Service professional? Do you want to work in a position that will provide significant fulfillment? **Would you like to join an energetic team who is committed to collectively enhancing the lives of seniors in our community?

The Service Coordinator is expected to perform a variety of duties that relate to client care and service delivery. They are responsible for providing the highest level of quality service to all clients and family members. In addition, the Service Coordinator will work hand-in-hand with the team to ensure a positive, cohesive and supportive environment for all employees.

**As a Home Instead Employee, you receive**:

- **Job Training** - initial and on-going training is consistently provided
- **Work Local** - serve seniors in your own community
- **Social Environment** - give you the opportunity to meet new people, develop meaningful relationships and work cohesively with a team
- **Personal Satisfaction** - you will make a difference in someone’s life
- **Growth Opportunities** - grow your career in various avenues
- **Incentives **- competitive incentive plan to reward continued growth in metrics
- **Competitive Compensation Plan** - includes RRSP matching and company benefits

**Essential Job Functions**:

- Ensure the needs of the client, family, employee and company are consistently being met
- Ensure that all key indicators are met or exceeded including increasing hours, decreasing cancelled shifts & ensuring staffing is done in a thoughtful manner where consideration on compatibility is of the utmost importance
- Take the lead with managing the client/CAREGiver schedule portfolio by being accountable for all scheduling transactions on a daily basis
- Coordinate client/CAREGiver introductions and Quality Assurance visits
- Ensure client and CAREGiver satisfaction through compatibility surveys, communication of care plan and updates
- Build trust by complying to our Quality Management System
- Maintain accurate client and CAREGiver records in ClearCare
- Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service in ClearCare
- Participate in the CAREGiver retention programs and coordinate CAREGiver of the month recognition
- Answer each incoming calls in a friendly, professional and knowledgeable manner
- Provide assistance to team members as needed
- Provide support in the field, if required, by participating in introduction visits along with other client and/or CAREGiver based requests made by the General Manager. You must drive and have a reliable vehicle to provide this service.
- Participate in the on-call schedule rotation
- Other duties as assigned by management

**Job Requirements**:

- Schedule is from Monday to Friday from 8:30am - 5pm
- A vehicle and auto insurance is preferred
- Provides top notch customer service to internal and external customers
- Thrives in a fast-paced environment and is an expert in multitasking
- Highly organized with special attention to detail
- Demonstrate common sense in decision making while anticipating the consequences of decisions.
- Discern when there is a need for quick decisions or more thorough assessments
- Ability to work independently and meet deadlines
- Ability maintain confidentiality of information
- **PLEASE NOTE**_
- Home Instead requires proof of full vaccination against COVID-19 from all employees, with the exception of those who require accommodation under applicable human rights legislation._

**Salary**: $40,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Guelph, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you live in Guelph, ON

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Administrative Coordinator

    2 weeks ago

    Guelph, Ontario, Canada Peaceful Passing Full time

    We are seeking an experienced Administrative Coordinator to join our team at Peaceful Passing. This role will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and other events.ResponsibilitiesAdministrative Support: Provide administrative support to our team, including answering telephone calls,...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada MUNDAIR CONSULTING LTD. Full time

    Job SummaryMUNDAIR CONSULTING LTD. is seeking an experienced Administrative Coordinator to join our team. As an Administrative Coordinator, you will be responsible for providing administrative support to our staff and ensuring the smooth operation of our office.Key Responsibilities- Arrange and coordinate seminars, conferences, and other events- Plan and...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada We are the Bo Truckers Ltd. Full time

    We are the Bo Truckers Ltd. seeking an experienced Administrative Coordinator to join our team. The successful candidate will be responsible for reviewing and evaluating new administrative procedures, delegating work to office support staff, and carrying out administrative activities of the establishment.The ideal candidate will have a secondary (high)...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada UPS Store 47 Full time

    Job SummaryWe are seeking an experienced Administrative Coordinator to join our team at UPS Store 47. The successful candidate will be responsible for providing administrative support to our office, including implementing new administrative procedures, reviewing and evaluating existing procedures, and delegating work to office support staff.Key...

  • Administrative Coordinator

    1 month ago

    Guelph, Ontario, Canada UPS Store 47 Full time

    Job Title: Office CoordinatorWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at UPS Store 47. As an Office Coordinator, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office, and providing exceptional customer service.Key Responsibilities:Administrative...

  • Administrative Coordinator

    3 weeks ago

    Guelph, Ontario, Canada canada inc Full time

    Job Title: Administrative CoordinatorJob Summary:We are seeking an experienced Administrative Coordinator to join our team at Canada Inc. The successful candidate will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and other events.Key Responsibilities:Coordinate the flow of information within...

  • Administrative Coordinator

    3 weeks ago

    Guelph, Ontario, Canada MUNDAIR CONSULTING LTD. Full time

    MUNDAIR CONSULTING LTD. is seeking an Administrative Coordinator to support the daily operations of our team. As an Administrative Coordinator, you will be responsible for arranging and coordinating seminars, conferences, and other events. You will also plan and control budgets and expenditures, establish and implement policies and procedures, and record and...

  • Administrative Coordinator

    3 weeks ago

    Guelph, Ontario, Canada LONG WHEELS SOLUTIONS LIMITED Full time

    Job Summary: We are seeking an experienced Administrative Coordinator to join our team at LONG WHEELS SOLUTIONS LIMITED. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and establishing work priorities.Key Responsibilities:Implement new administrative procedures to...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada We are the Bo Truckers Ltd. Full time

    We are the Bo Truckers Ltd. and we are seeking an experienced Administrative Coordinator to join our team. The successful candidate will be responsible for reviewing and evaluating new administrative procedures, delegating work to office support staff, and carrying out administrative activities of the establishment.The ideal candidate will have a strong...

  • Administrative Coordinator

    3 weeks ago

    Guelph, Ontario, Canada canada inc Full time

    Job Title: Administrative CoordinatorJob Summary: We are seeking an experienced Administrative Coordinator to join our team at Canada Inc. The successful candidate will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and other events.Key Responsibilities:Coordinate the flow of information within...

  • Administrative Coordinator

    3 weeks ago

    Guelph, Ontario, Canada UPS Store 47 Full time

    The UPS Store 47 is seeking an experienced Administrative Coordinator to join our team. As an Administrative Coordinator, you will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and delegating work to office support staff. You will also establish work priorities, ensure procedures are followed,...

  • Administrative Coordinator

    3 weeks ago

    Guelph, Ontario, Canada LONG WHEELS SOLUTIONS LIMITED Full time

    We are seeking an Administrative Coordinator to join our team at DAWN ELECTRIC LTD. This role will be responsible for implementing new administrative procedures, reviewing and evaluating existing ones, and establishing work priorities to ensure procedures are followed and deadlines are met.Key Responsibilities:Implement new administrative procedures to...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada canada inc Full time

    Job Title: Administrative CoordinatorJob Summary:We are seeking an experienced Administrative Coordinator to join our team at Canada Inc. The successful candidate will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and other events.Key Responsibilities:Coordinate the flow of information within...

  • Administrative Coordinator

    1 week ago

    Guelph, Ontario, Canada MUNDAIR CONSULTING LTD. Full time

    Administrative Support RoleMUNDAIR CONSULTING LTD. is seeking an experienced Administrative Coordinator to provide support to our team. The ideal candidate will have a background in administration and a strong understanding of office procedures.Key Responsibilities:Arrange and coordinate seminars, conferences, and other eventsEstablish and implement policies...

  • Administrative Coordinator

    3 weeks ago

    Guelph, Ontario, Canada UPS Store 47 Full time

    We are seeking an experienced Administrative Coordinator to join our team at UPS Store 47. As an Administrative Coordinator, you will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and delegating work to office support staff.Key Responsibilities:Implement new administrative procedures to improve...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada MUNDAIR CONSULTING LTD. Full time

    MUNDAIR CONSULTING LTD. is seeking an experienced Administrative Coordinator to join our team. As an Administrative Coordinator, you will be responsible for arranging and coordinating seminars, conferences, and other events. You will also plan and control budgets and expenditures, establish and implement policies and procedures, and record and prepare...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada canada inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Canada Inc. The successful candidate will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and other events.Key ResponsibilitiesCoordinate the flow of information within the teamArrange...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada MUNDAIR CONSULTING LTD. Full time

    Job Title: Administrative AssistantMUNDAIR CONSULTING LTD. is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office, and maintaining accurate records.Key...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada canada inc Full time

    At Canada Inc., we are seeking an experienced Administrative Coordinator to join our team. The successful candidate will be responsible for coordinating seminars, conferences, and other events, as well as coordinating the flow of information within the team. This role will also involve opening and distributing mail and other materials, training staff, and...

  • Administrative Coordinator

    4 weeks ago

    Guelph, Ontario, Canada MUNDAIR CONSULTING LTD. Full time

    MUNDAIR CONSULTING LTD. is seeking an Administrative Coordinator to join our team. As an Administrative Coordinator, you will be responsible for arranging and coordinating seminars, conferences, and other events. You will also plan and control budgets and expenditures, establish and implement policies and procedures, and record and prepare minutes of...