Front Desk Agent
6 months ago
Job Overview:
**Duties**:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about hotel services
- Handle guest requests promptly and effectively
- Process payments and maintain guest accounts
- Maintain a neat and organized front desk area
**Requirements**:
- Previous experience in customer service or hospitality is preferred
- Proficiency in using phone systems and basic office equipment
- Excellent phone etiquette and communication skills
- Ability to multitask and work well under pressure
- Knowledge of hotel operations is a plus
- Multilingual or bilingual proficiency is an advantage
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
**Job Types**: Part-time, Permanent
Pay: $17.00-$17.50 per hour
Expected hours: 20 per week
**Benefits**:
- Dental care
- Flexible schedule
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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