Front Desk Customer Service Associate

5 days ago


Thunder Bay, Canada Terra Nova Salon & Day Spa Full time

Terra Nova Salon & Day Spa is seeking a Front Desk Customer Service Associate for evenings and weekend shifts.

**Main Responsibilities**:

- Greet customers in person and on the phone.
- Efficiently schedule and book appointments to maximize schedules for stylists & Estheticians
- Promote all the services and promotions taking place within the salon to customers
- Communicate appointment bookings and last minute changes with Stylists, Estheticians
- Maintain up to date and records using the Salon's customer database.
- Assist customers by answering product questions and promoting salon packages including gift cards.
- Stocking and cleaning the retail sales area

**Required Qualifications**:

- Past experience in related area an asset
- Highly computer literate
- Excellent verbal, written, managerial and organizational skills
- Highly customer service oriented
- Well groomed, mannerly, co-operative, team oriented and friendly
- Punctual, reliable and professional in demeanour
- Able to work independently
- Willingness and ability to learn

Work Schedule
- Must be available to work Tuesday to Friday 10am to 4pm. (Please note: Hours may vary.)

**Job Type**: Part-time
Part-time hours: 15-25 per week

**Salary**: From $15.50 per hour

Day range:

- Monday to Friday

**Experience**:

- Retail Associates & Cashiers: 1 year (preferred)
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person



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