Hotel Front Desk

7 months ago


Halfmoon Bay, Canada Rockwater Secret Cove Resort Full time

Rockwater Secret Cove Resort is a boutique resort located in a natural waterfront setting overlooking Malaspina Strait, and is a multi-year award winner of BC Wedding Awards and Luxury Travel Guide Awards. We offer our guests beauty and relaxation in the Pacific Coastal Rainforest, and outstanding west coast cuisine.

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Join the hospitality team at Rockwater Secret Cove Resort on the beautiful Sunshine Coast. Rockwater offers our team members competitive wages, great benefits and, on a "limited basis", living accommodations.

Duties and Responsibilities:

- Role model and champion the Hotel and your team with the utmost professionalism.
- Work towards continuous improvement and quality in all areas.
- Follows company policies and procedures.
- Other duties as assigned
- Ensures the proper completion of all front desk duties and check list
- Resolves guest problems quickly, efficiently, and courteously with assistance from peers and leadership team
- Registers, processes, and greets customer promptly, welcoming him/her to the hotel
- Arranges for special services requested by the customer
- Works with all departments to assist with all guest requirements.
- Insures all customers establish credit and provide appropriate ID upon check-in
- Available to work day, evening, and weekend shifts, and holidays

Qualifications:

- Front Office computer knowledge
- MS Office experience
- Proven attention to detail
- Superior grooming standards
- Flexible and energetic with the ability to work under pressure
- Excellent communication skills

**Salary**: $19.00-$23.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

Application question(s):

- Do you have SIN # or working permit to work in Canada?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


  • Front Desk Supervisor

    3 months ago


    Thunder Bay, Canada Courthouse Hotel Full time

    Job Title**:Front Desk Supervisor Full Time** Reports To**:General Manager** Hotel**:The Courthouse Hotel, Thunder Bay** **Job Summary** **Duties**: - Manage all front desk activities, including check-ins, check-outs, and guest inquiries - Supervise front desk staff and provide training as needed - Maintain accurate records of room availability and...

  • Front Desk Supervisor

    2 months ago


    Thunder Bay, Canada Courthouse Hotel Full time

    Job Title**:Front Desk Supervisor Full Time** Reports To**:General Manager** Hotel**:The Courthouse Hotel, Thunder Bay** **Job Summary** **Duties**: - Manage all front desk activities, including check-ins, check-outs, and guest inquiries - Supervise front desk staff and provide training as needed - Maintain accurate records of room availability and...

  • Front Office Manager

    2 months ago


    Thunder Bay, Canada Ramada Airlane Hotel Full time

    To work with the General Manager to achieve a motivated, organized and empowered Guest Services Team to provide the level of service; professional work standards and guest care standards set down by the brand, and contribute to the overall profitability of the property. **Responsibilities & Duties** - Train all front desk agents - Participates in the...

  • Front Desk Agent

    6 months ago


    Thunder Bay, Canada Taco Time Full time

    Job Overview: **Duties**: - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct them appropriately - Assist guests with inquiries and provide information about hotel services - Handle guest requests promptly and effectively - Process payments and maintain guest accounts -...


  • Thunder Bay, Canada Howard Johnson Thunder Bay By Wyndham Full time

    '''Job Summary''' We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

  • Front Desk Agent

    1 month ago


    Thunder Bay, Canada Travelodge by Wyndham Thunder Bay Full time

    Job Title**:Front Desk Associate** Reports To**:Front Office Manager** Hotel**:Travelodge by Wyndham, Thunder Bay** Postion**:Full Time Availablity (No Rescrticted Days)** A Front Desk Agent plays a crucial role in ensuring that customers receive excellent service during their stay at a property. Their primary responsibility is to facilitate a smooth...

  • Front Desk Associate

    4 months ago


    Thunder Bay, Canada Travelodge by Wyndham Thunder Bay Full time

    Job Title**:Front Desk Associate** Reports To**:Front Office Manager** Hotel**:Travelodge by Wyndham, Thunder Bay** Postion**:Full Time Availablity (No Rescrticted Days)** A Front Desk Agent plays a crucial role in ensuring that customers receive excellent service during their stay at a property. Their primary responsibility is to facilitate a smooth...

  • Front Desk Ambassador

    2 weeks ago


    Thunder Bay, Ontario, Canada Holiday Inn Express North Bay - InnVest Hotels Full time

    Deliver Exceptional Guest ExperiencesWe are seeking a highly motivated and customer-focused Front Desk Ambassador to join our team at Holiday Inn Express North Bay - InnVest Hotels. As a key member of our front office team, you will be responsible for ensuring that every guest has a memorable and enjoyable stay with us.About the Role:Create a warm and...

  • Guest Service Agent

    2 months ago


    Thunder Bay, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Front Office Manager

    1 month ago


    Thunder Bay, Canada Travelodge by Wyndham Thunder Bay Full time

    **About us** We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Growth opportunities - Wellness programs Job Title**:Front Office Manager** Reports To**:General Manager** Hotel**:Travelodge by Wyndham, Thunder Bay** At Travelodge by Wyndham, we believe that...


  • Thunder Bay, Ontario, Canada Kingsway Inn Full time

    Job SummaryWe are seeking an experienced Hotel Operations Coordinator to join our team at Kingsway Inn. As a key member of our staff, you will be responsible for supervising front desk duties, recruiting and hiring staff, and conducting performance reviews.About the RoleThis is a permanent full-time position with a salary range of $45,000 - $55,000 per year,...


  • Thunder Bay, Ontario, Canada Regis Canada Full time

    We are Regis Canada, one of the industry's most recognized salon brands. We are currently seeking a highly skilled Front Desk Professional to join our team.As a Front Desk Professional, you will be part of building our culture of care and making sure our guests leave with a smile. You will help us market and grow the business by providing great customer...

  • Hotel General Manager

    6 months ago


    Thunder Bay, Canada Travelodge Thunder Bay & Courthouse Hotel Thunder Bay Full time

    J**OB SUMMARY** The Dual General Manager is responsible for effectively managing and overseeing all aspects of the hotel operations including: guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building and staff development for the interest and benefit of key stakeholders. Directs and coordinates activities of...

  • Night Auditor

    3 months ago


    Thunder Bay, Canada The Court House Hotel Full time

    *Overview* We are seeking a dedicated Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the night hours. *Duties* - Perform front desk duties including check-in, check-out, and assisting guests with inquiries - Handle phone calls and reservations - Conduct...

  • Front Desk Coordinator

    2 months ago


    North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    beBee Professionals is seeking a skilled Front Desk Coordinator to join our team in North Bay, Canada. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide exceptional...


  • Thunder Bay, Canada Cornerstone Clinic Full time

    **Job Title: Front Desk Administrator - Chiropractic/Healthcare Office** **Location**: 539 Memorial Dr Thunder Bay, ON **Job Type**: Full-time / Part-time **Are you an organized, friendly, and detail-oriented professional looking to be a key player in a dynamic healthcare team? Join our growing healthcare practice as a Front Desk Administrator!** **About...

  • Front Desk Associate

    2 months ago


    Thunder Bay, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a friendly and professional Front Desk Associate to join our team at beBee Professionals in Thunder Bay, Canada. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...

  • Dual Front Office

    7 months ago


    Thunder Bay, Canada Silver Hotel Group Full time

    **Dual Front Office & Housekeeping Supervisor** **What We Offer** - Work with like-minded team members who are passionate about their work and keep things fun, every day! - Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)! - A...


  • Thunder Bay, Ontario, Canada Kingsway Inn Full time

    We are looking for a seasoned Hotel Operations Manager to join our team at Kingsway Inn. The ideal candidate will possess strong leadership skills and the ability to manage daily hotel operations efficiently.As a key member of our team, you will be responsible for supervising staff, conducting performance reviews, and ensuring that the hotel runs...


  • Thunder Bay, Canada Westfort Dental Full time

    Wage commensurate with experience. Responsibilities include, but are not limited to: - scheduling and confirming appointments - customer service for patient arrival and departure; ensuring a lasting positive experience - answer and manage phone calls - processing claims and collecting payments - administration duties We look forward to hearing from...