Hotel Front Desk Clerk

3 weeks ago


Grand FallsWindsor, Newfoundland and Labrador, Canada Hill Top Motel & Restaurant Full time

Job Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Hill Top Motel & Restaurant. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth guest experience.

Key Responsibilities:

  • Take, cancel, and change room reservations in a timely and efficient manner.
  • Provide accurate and helpful information to guests regarding hotel facilities and services.
  • Process guest departures, calculate charges, and receive payments.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Follow emergency and safety procedures.
  • Answer telephone calls and relay messages to guests and staff.
  • Assist guests with special needs and provide exceptional customer service.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a hotel or motel front desk environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Attention to detail and organizational skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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