Hotel Front Desk Supervisor

3 weeks ago


Windsor, Ontario, Canada Kenora Motel Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Kenora Motel. The successful candidate will be responsible for co-ordinating and leading front desk activities, ensuring excellent guest service delivery and maintaining a positive and professional work environment.

Key Responsibilities
  • Co-ordinate front desk activities and ensure smooth operation of the hotel
  • Lead and supervise front desk staff, providing guidance and support as needed
  • Develop and implement procedures to improve guest service and satisfaction
  • Prepare and submit reports on front desk performance and guest feedback
  • Assist with training and development of front desk staff
  • Maintain accurate records and files
Requirements
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience in a front desk or supervisory role
  • Permanent employment
  • English language proficiency
  • 40 hours per week


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