Hotel Front Desk Associate

2 weeks ago

Grand FallsWindsor, Newfoundland and Labrador, Canada Hill Top Motel & Restaurant Full time

Job Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Hill Top Motel & Restaurant. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth guest experience.

Responsibilities:

  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Assist guests with special needs
  • Process guest departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience
  • Own transportation
  • Attention to detail
  • Client focus, dependability, flexibility, organized, and reliability

Benefits:

  • Free parking available
  • Parking available
  • 35 to 40 hours per week

Work Environment: Our hotel is a welcoming and dynamic environment where you will have the opportunity to work with a diverse group of guests and colleagues. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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