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Night Auditor/front Desk Agent

7 months ago

Niagara Falls, Canada Quality Hotel Fallsview Cascade Full time

As Front Desk Night Auditor you will be responsible for auditing all hotel cashier transactions from the previous day. Insuring accuracy of guest billings and transactions. In addition, the position also requires you to have a full understanding on the property management system to be able to perform front desk duties as well.

Job Responsibilities:

- Perform all audit procedures as required by the hotel on the daily basis.
- Balance all cash receipts and make deposits.
- Be able to deal with guest complaints in a professional manner.
- Understand the room management system to have the ability to check-in and check-out guests, and make room moves.
- Have the knowledge to deal with third party partners.

Job Qualifications:

- At least 6 months of front desk/night audit experience preferred.
- Excellent problem solving and customer service skills.
- Ability to work independently and mínimal supervision.
- Must be able to work various shifts, including holiday, nights, and weekends
- The Quality Hotel Fallsview Cascade is an equal opportunity employer committed to building a diverse workforce. The _Quality Hotel Fallsview Cascade_ _believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation._

**Job Type**: Part-time

**Salary**: $15.50-$17.00 per hour

Schedule:

- 8 hour shift
- Night shift

Work Location: In person