Hotel Front Desk Clerk

4 weeks ago


Grand FallsWindsor, Newfoundland and Labrador, Canada Hill Top Motel & Restaurant Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Hill Top Motel & Restaurant. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Assist guests with special needs
  • Process guests' departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Ability to work in a fast-paced environment
  • Excellent communication and customer service skills
Work Environment

Our hotel is a 24/7 operation, and you will be required to work a variety of shifts, including evenings, weekends, and holidays. You will be working in a team environment and will be expected to maintain a high level of professionalism and confidentiality at all times.

What We Offer
  • Free parking available
  • Parking available
  • 35 to 40 hours per week
  • Permanent position
  • Work Language: English


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