Technical Service Representative

2 weeks ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time
About McDougall Insurance and Financial

We are a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. Our commitment to providing legendary service to our clients is at the heart of everything we do.

Job Summary

We are seeking a Technical Service Representative to join our Commercial Lines division in Brockville, ON. This role will provide support to our Account Managers and Account Executives, focusing on delivering exceptional service to our clients.

Key Responsibilities
  • Process renewals, endorsements, and liability slips as requested by Account Managers
  • Invoice clients, prepare summaries, and create proposal binders
  • Sort and distribute daily mail, file active and inactive files, and manage open claims on our computer system
  • Communicate with insurance company personnel as required
Requirements
  • Ability to work in a fast-paced environment and be proactive in showing initiative
  • Professional manner at all times, maintaining a position of trust and confidentiality
  • Open, respectful, honest, and helpful attitude with all team members, clients, and other staff
  • RIBO license not required, but considered an asset, with the successful candidate interested in obtaining their RIBO License
Why Join Us?

We offer a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary, and paid vacation time starting at 3 weeks. Our supportive and inclusive culture values diversity, and we are committed to investing in our employees' future through education reimbursement and ongoing training and development.



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