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Front Desk Coordinator

2 months ago

Duncan, Canada Dentalcorp Full time

About Us:

We are a leading dental services organization dedicated to delivering exceptional patient care and experiences in a supportive and dynamic environment. We're seeking a highly motivated and organized Front Desk Administrator with dental experience to join our team at Dentalcorp.

Dentalcorp has proudly served communities across Canada for many years, offering a comprehensive range of dental services, including general dentistry, implants, CEREC same-day crowns, and full-mouth restoration.

Our highly skilled team of dentists and staff are committed to providing top-notch care and staying current with the latest advancements through ongoing education and training. We take pride in our quality service, as reflected in our strong reputation and patient satisfaction ratings.

Key Responsibilities:

  • Greet and check in patients with a smile; ensure a lasting positive impression for them.
  • Schedule and manage appointments efficiently to optimize the daily schedule with minimal gaps.
  • Handle patient inquiries, calls, and manage confirmations, amendments, and cancellations.
  • Process insurance claims, billing, referral letters, and patient correspondence; manage and maintain patient records and charts.
  • Provide exceptional customer service in a fast-paced environment.

About You:

  • Minimum 1 year of administration experience; previous dental office experience is required.
  • New graduates are welcome to apply.
  • Strong communication and interpersonal skills.
  • Ability to multitask, stay organized, and maintain attention to detail in a busy environment.
  • Clinical background and experience with dental software programs are considered an asset.