Front Desk Clerk

6 months ago


Duncan, Canada M'akola Housing Society Full time

Salary: $23.54
**EMPLOYMENT OPPORTUNITY**
**Front Desk Clerk - Casual, On-Call**
M'akola Housing Society
Duncan, BC - Ts-i-ts-uwatul Lelum

M'akola Housing Society is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential. Ts-i-ts-uwatul Lelum is an assisted living facility, where we provide recreation, meals, and a variety of services and supports to the Indigenous Elders, seniors, and people with disabilities residing in the facility.

**Position Summary**

The Front Desk Clerk is compensated at $23.54 per hour. Shifts available are 7 days per week from 8am-4pm, 4pm-12am, and 12am-8am ($1.00 per hour premium for 12 am - 8 am shift). The shifts you will be called for depend on the needs of the facility and your availability.

**Responsibilities**
- Welcome all incoming guests and residents and address inquiries
- Answer the telephone, transfer calls, book visits and vendor appointments, and take messages for all departments
- Respond to staff calling in sick and scheduling replacement personnel
- Ensure accurate and timely completion of all documentation assigned or required in the course of duties including documenting in the communication log and incident reports
- Ensure the safety of the building and residents by completing all safety checks, documenting in writing all incidents, responding to resident medical pendant alerts, administer First Aid to residents and staff when needed, and lead all building emergencies including evacuating the building.
- Operate cash machine
- Support the delivery of recreation evening activities as required, which can include set up for evening activities
- Complete cleaning duties including but not limited to washing windows, vacuum furniture & floors, dusting, and bathrooms
- Additional tasks that may be assigned

**Required Knowledge and Skills**
- Experience in and with Indigenous communities would be an asset
- Strong time management, multi-tasking, and organizational skills
- Strong interpersonal skills, with the ability to display tact, respect, and diplomacy
- Ability to take direction and follow procedures
- Knowledge to respond effectively and calmly in crisis situations
- Capable of being socially sensitive to Indigenous issues and concerns
- Good conflict resolution skills and the ability to demonstrate patience and tolerance
- Knowledge of an Assisted Living environment would be an asset
- Ability to work independently, yet contribute and co-operate in a team environment
- Ability to meet physical requirements including lifting/bending/repetitive tasks

**Qualifications**
- Grade 12 or equivalent
- Courses or training in customer service, office systems, and procedures
- 1-2 years of experience working in a high-volume office environment, preferably in a congregate/assisted living setting
- Clear Criminal Record Check
- Certifications paid for by M'akola:

- Occupational Level 1 first aid certificate
- Food Safe 1
- WHMIS
- Be vaccinated against COVID-19 or willing to get vaccinated before start date

Preference will be given to applicants of Indigenous ancestry **(please self-identify)** as per Section 41 of the BC Human Rights Code.

**Closing Date: Until Filled**
- _

Only those selected for interviews will be contacted.


  • Front Desk Clerk

    6 months ago


    Duncan, Canada M'akola Housing Society Full time

    **EMPLOYMENT OPPORTUNITY** **Front Desk Clerk - Casual, On-Call** M’akola Housing Society Duncan, BC - Ts-i-ts-uwatul Lelum M’akola Housing Society is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take...

  • Front Desk Supervisor

    3 months ago


    Duncan, Canada Thunderbird Motor INN Full time

    Thunderbird Motor Inn is searching for a customer centric Front Desk Supervisor. You are responsible for the overall performance of the Front Desk team including night auditor. You will provide leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service, and completing administrative tasks, while maximizing room...

  • Front Desk Supervisor

    3 weeks ago


    Duncan, Canada Thunderbird Motor INN Full time

    Thunderbird Motor Inn is searching for a customer centric Front Desk Supervisor. You are responsible for the overall performance of the Front Desk team including night auditor. You will provide leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service, and completing administrative tasks, while maximizing room...

  • Front Desk Agent

    5 days ago


    Duncan, Canada Thunderbird Motor INN Full time

    Thunderbird Motor Inn is committed to excellence and pushing boundaries to exceed customers’ expectations! We are looking for Customer Service Representative to join this fantastic team! **Duties and Responsibilities**: - Greet guests warmly upon arrival and assist with check-in procedures. - Process reservations, cancellations, and modifications...

  • Front Desk Agent

    6 months ago


    Duncan, Canada Thunderbird Motor INN Full time

    Thunderbird Motor Inn is committed to excellence and pushing boundaries to exceed customers’ expectations! We are looking for Customer Service Representative to join this fantastic team! **Duties and Responsibilities**: - Greet guests warmly upon arrival and assist with check-in procedures. - Process reservations, cancellations, and modifications...


  • Duncan, Canada Surespan Full time

    **Administrative Assistant** **Job Description**: **We are looking for a Temporary (Maternity Leave Relief) Administrative Assistant who is motivated and detail oriented to join our team.** Expected hours**:~40 hrs/wk (M-F) 8 to 4:30** **Full benefits after 3 months** **_ Surespan Structures specializes in structural steel and concrete bridges, precast...


  • Duncan, Canada Dentalcorp Canada Full time

    **About Us**: We are a small but busy dental office dedicated to providing exceptional care in a welcoming and supportive environment. We're seeking a motivated and friendly Front Desk Administrator with dental experience to join our team. Warmland Dental has proudly served Duncan and surrounding communities for many years, offering a complete range of...

  • School Secretary

    3 months ago


    Duncan, Canada International Montessori Academy of Canada (IMAC) Full time

    *Job Summary* We are seeking a dedicated School Secretary to join our team. The School Secretary will play a crucial role in ensuring the smooth operation of the school's administrative functions. *Responsibilities* - Manage the front desk by greeting visitors and parents - Answer phone calls and respond to inquiries in a professional manner - Maintain...

  • Online Clerk

    6 months ago


    Duncan, Canada Thrifty Foods Full time

    Requisition ID: 181685 Career Group: Store Careers Job Category: Retail - Front End Travel Requirements: 0 - 10% Job Type: Part-Time Country: Canada (CA) Province: British Columbia City: Duncan Location: 9471 Duncan Thrifty Postal Code: V9L 6X2 Our family of 131,000 employees and franchise affiliates share a...

  • General Clerk/Cashier

    4 months ago


    Duncan, Canada Save-On-Foods Full time

    With over 175 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group...

  • Concierge Part Time

    2 months ago


    Duncan, Canada FirstService Residential Full time

    Our Client is looking for a Part-Time Concierge for a property located in Richmond, BC. **About Us**: We are dedicated to providing exceptional living experiences for our residents. Our luxury apartment building is known for its premium amenities, top-notch service, and prime location. We are seeking a highly motivated and experienced Head Concierge to join...


  • Duncan, Canada Canada Care Clinic Full time

    This role would include: Helping to perform patient yearly reviews Helping to organize charts Helping patients navigate community service Various Office/Front desk tasks Provide a compassionate listening ear to patients Qualities of successful applicants would include: - Passionate about working with marginalized persons - thorough and organized -...

  • Team Lead Concierge

    2 months ago


    Duncan, Canada FirstService Residential Full time

    Our Client is looking for a Part-Time Concierge for a property located in Richmond, BC. **About Us**: We are dedicated to providing exceptional living experiences for our residents. Our luxury apartment building is known for its premium amenities, top-notch service, and prime location. We are seeking a highly motivated and experienced Head Concierge to join...


  • Duncan, Canada Thrifty Foods Full time

    About the RoleCashiers at Thrifty Foods play a key role in delivering exceptional shopping experiences for our customers. They provide friendly and professional service, processing customer orders with accuracy and efficiency.Key ResponsibilitiesProcess customer transactions and provide excellent customer service.Maintain a clean and organized cash drawer,...

  • Executive Assistant

    2 months ago


    Duncan, Canada VCC Development Limited Full time

    **Job Overview** We are seeking a highly organized and detail-oriented Executive Assistant to support our executive leader. **Responsibilities**: - Perform data entry and maintain accurate records - Manage phone systems, screen and direct calls - Organize and maintain physical and digital files - Exhibit excellent phone etiquette when interacting with...

  • Dental Receptionist

    1 month ago


    Duncan, Canada Reflexions Dental Full time

    We are looking to expand our front desk team with an experienced dental receptionist/CDA for a permanent, part-time position. Our privately owned clinic, located in Duncan, is well established with a large patient base. Exan Power Practice and Power Chart, as well as CDA experience would be an asset but are not mandatory. - in search of an experienced dental...


  • Duncan, Canada Thrifty Foods Full time

    We are a family of 131,000 employees and franchise affiliates passionate about delivering exceptional customer experiences.As a proudly Canadian company with over 1,600 stores across the country, we offer a unique opportunity to be part of a diverse and dynamic team.The starting salary for this position in British Columbia is estimated at $16.85 per...


  • Duncan, Canada Duncan Dodge Full time

    **Overview**: We are looking for an enthusiastic receptionist/administrative assistant to join our growing dealership's team at Duncan Dodge. You will be responsible for coordinating all incoming calls, processing New and Used Vehicle inventory, and providing our guests with an exceptional customer experience. **Receptionist/Administrative Assistant** -...

  • Cashier

    6 months ago


    Duncan, Canada Thrifty Foods Full time

    **Requisition ID**:181848 **Career Group**:Store Careers **Job Category**:Retail - Front End **Travel Requirements**:0 - 10% **Job Type**:Part-Time **Country**:Canada (CA) **Province**:British Columbia **City**:Duncan **Location**:9471 Duncan Thrifty **Postal Code**:V9L 6X2 Our family of 131,000 employees and franchise affiliates share a collective...

  • Office Administrator

    3 months ago


    Duncan, Canada Palmer Leslie CPA's Full time

    **Job Overview** We are a small/medium Chartered Professional Accounting firm with offices in Duncan and Ladysmith, BC. We are looking for an office administrator to help us service our clients in our Duncan office. The role will start part time and transition to full time in the near future. Office Hours: Monday-Friday 8:30am to 4:30pm and with paid over...