Support Services Coordinator

4 weeks ago

Toronto, Ontario, Canada LOFT Community Services Full time $53,630 - $65,589

About LOFT Community Services: LOFT Community Services is a distinctive charitable organization dedicated to assisting individuals facing complex challenges, including mental and physical health issues, substance use disorders, poverty, and homelessness.

With a commitment to serving approximately 19,633 individuals annually and providing 1,861 units of supportive housing, LOFT stands as one of Ontario's largest providers of mental health services.

Position Overview: To support our mission, LOFT is seeking a full-time permanent Support Services Coordinator. This role is essential in creating a support network and connecting individuals living with mental health conditions to community resources.

The Support Services Coordinator will be an integral part of a team that facilitates linkages for adults with complex mental health, health, and addiction challenges residing in congregate settings within the Layered Supports Program.

Key Responsibilities:

  • Build a comprehensive support network of community resources to enhance individual independence, dignity, and self-respect.
  • Provide direct service and support to clients in areas such as housing, daily living activities, harm reduction, eviction prevention, crisis intervention, and access to primary care.
  • Conduct assessments to identify individual needs and collaboratively develop support and recovery plans.
  • Support clients in acquiring essential life skills, including hygiene, medication management, cooking, cleaning, shopping, and budgeting.
  • Establish and maintain a holistic support network encompassing social, family, spiritual, medical, and psychiatric resources.
  • Advocate for clients in navigating social services and healthcare systems, ensuring accessibility and availability of necessary services.

Qualifications:

  • Understanding of the challenges faced by adults with mental health and/or addiction issues or homelessness.
  • Familiarity with local community agencies and professional services available to the client population.
  • Strong interpersonal, communication, and counseling skills.
  • Proficiency in computer applications for maintaining records and statistical information.
  • Ability to travel in various weather conditions and navigate multiple community locations.

Benefits:

  • Comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability.
  • Defined Benefits Pension Plan.
  • Corporate gym membership rates.
  • Access to a corporate discount program.

Our Commitment: LOFT Community Services is dedicated to fostering an inclusive and accessible environment, striving to build a workforce that reflects the diversity of the community we serve. We believe in the potential for growth and change in every individual, and we value compassion, collaboration, and community.

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