Healthcare Support Specialist
5 days ago
Job Summary
We are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support to our Care Coordinators, ensuring that patients receive prompt and effective customer service.
Key Responsibilities
- Provide administrative support services to Care Coordinators, including processing new referrals, orders, and patient records.
- Enter, update, and maintain patient data in our electronic database.
- Answer telephone inquiries from patients, families, and service providers, and refer callers as appropriate.
- Provide back-up support to other positions as required.
Requirements
- A college diploma in health or social services, business, or office administration.
- 2+ years of related office experience.
- Accurate keyboarding and data-entry skills.
- Proficient with database software, MS Word, and Excel.
- Excellent organizational skills and ability to work with minimal supervision.
- Advanced multi-tasking skills and ability to meet performance and service goals.
- Exceptional interpersonal skills and ability to work as part of a team.
- Excellent oral and written communication skills.
- Flexibility to work a schedule that includes days, evenings, and weekends.
Preferred Qualifications
- Familiarity with medical terminology and office administrative procedures.
- Knowledge of services provided by Home and Community Care Support Services.
- Ability to speak French or another second language.
What We Offer
- Attractive comprehensive compensation packages and benefits.
- Valuable development opportunities.
- Membership in a world-class defined benefit pension plan.
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