Service Administrative Assistant

2 months ago


Parksville, Canada Aqua Fun Pools & Spas Full time

Aquafun Pools & Spas has a rare opportunity for a customer-focused **Service Administrative Assistant** to join our enthusiastic, dedicated team of spa service professionals

If you have a passion for the spa industry and are driven to provide over-the-top service to customers, we’d love to hear from you.
- **To attract the best of the best to join our team, we offer**:_
- Competitive compensation
- Extended medical and dental benefits
- Flexible work schedule
- Spa purchase incentives.
- Employee discounts on spa accessories
- Ongoing training and development to support your career growth.
- **Responsibilities**:_
- Schedule service and repair appointments
- Answer incoming service inquiries
- Providing excellent customer service
- Communicate clearly with customers and other members of our team
- Review repair work orders with customers
- Estimates cost and time for service and repair needs
- Process payments before and after service
- Attention to detail and the ability to produce accurate paperwork
- **Requirements**:_
- Be able to pay close attention to detail
- Ability to work effectively with multiple computerized systems
- The ability to multitask is essential.
- Ability to work through stressful situations
- Knowledge in the hot tub industry (an asset)
- Knowledge and understanding of scheduling (an asset)

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 16 - 32 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have any experience with hot tubs or pools?

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- administrative assistant: 1 year (required)

Work Location: In person



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