Manager, Global Digital Channels

1 day ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**About the role**:
This role involves working with stakeholders in North America and Asia, including business leaders, marketing teams, tech partners, experts, and digital teams. You'll use your digital skills and knowledge to help Sun Life advance our capabilities and deliver against Client digital expectations aligned to business goals. The goal is to help Sun Life become a leading digital company.

**What will you do?**
- Support product management for relevant tools/capabilities including adoption and utilization, training, governance and managing product roadmap(s).
- Suggest and implement new marketing strategies to support business goals.
- Stay current with industry trends, evolving regulatory, data privacy requirements, and emerging technology and innovations.

Operational Management:

- Ensure effective practices and processes in support of client contact programs.
- Cultivate and maintain strategic relationships with internal partners and vendors, driving efficient program implementation and achieving business objectives.
- Ensure delivery of projects/initiatives on time and on budget.

**What do you need to succeed?**
- Minimum 5 years experience at a large enterprise, ideally within a matrixed organization.
- Bachelor's or advanced degree in Business, Marketing, Digital or Communications.
- Proficient with data and digital analytics to generate insights to make key decisions.
- Expertise in problem solving, negotiation, and expectation setting.
- Superior communication, presentation and influencing skills.
- Strong collaborator across global teams and Enterprise functions.
- Leader of change; ability to influence a global team and partners.
- Proficiency with PowerPoint and Excel

**Preferred Skills**:

- Experience with Adobe Campaign, Marketo, Acoustic or similar platforms.

**Unique Requirements**:

- Able to accommodate early morning and late evening meetings occasionally to support business partners in Asia time zones

**What's in it for you?**
- Hybrid work environment
- A friendly, collaborative, and inclusive culture
- 20 vacation days per year
- Flexible Benefits from the day you join to meet the needs of you and your family
- Pension, stock and savings programs to help build and enhance your future financial security
- The opportunity to move along a variety of career paths with amazing networking potential
- Access to our Global Learning Centre, available 24/7 for your learning needs
- Wellness programs that support the three pillars of your health - mental, physical and financial

**Recent Awards**:

- We are honoured to be recognized as a 2022, 2023 and 2024** Best Workplaces in Canada** by Great Place to Work® Canada
- Great Place to Work® list for **Best Workplaces for #HybridWork** 2022
- Great Place to Work® list for **Best Workplaces for Professional Development in Canada** 2022
- Named “**Best Places to Work**” by Glassdoor, 2021 and 2023

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
78,000/78 000 - 128,000/128 000

**Job Category**:
Marketing

**Posting End Date**:
22/12/2024

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