Manager, Digital Channels, Global Transaction

6 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 201676

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Global Transaction Banking**

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**
The Digital Platform Stability and Performance manager will play a key role in driving the delivery of maintaining and keeping features compliant and being hyper vigilant on prioritizing a backlog of payment and self-service features. You will partner with technology & design teams, customer support, and product payment teams to deliver optimal customer experience and value while ensuring payment platform stability and performance.

**What You’ll Do**:

- Responsible for the entire product lifecycle, from triage of requested feature, to impact analysis, and release to production.
- You will manage a lab (scrum) team to develop solutions that support our client base from.
- Lead problem discovery to understand customer needs, current challenges and work closely with customer experience (CEX), Sales, Support, and Business Banking Operations.
- Help define and support a framework for prioritization that can be leveraged with global teams with respect to backlog features/capabilities.
- Define clear outcomes and goals for each initiative with understanding on if feature has resolved customer feedback or requires further enhancements.
- Participating in technology grooming and sizing discussions (story mapping, story sketching, story review sessions etc.) to ensure a common understanding.
- Build reusable and scalable customer facing software.
- Use data to drive decisions. Build hypothesis, test & iterate to formulate an agile product development approach.
- Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
- Understands and keeps up to date with emerging technologies, trends and innovative solutions especially in the digital payment space.

**What You'll Bring**:

- 3-5+ years of experience in a role building customer facing digital products.
- Managed a technology product or a digital journey end to end, from inception to delivery.
- Experience in web, mobile, or microservice development with a strong focus on digital payments
- Strong problem solver and have a flair for getting things done.
- Excellent organizational and analytical skills with strong attention to detail.
- Strong facilitation skills with proven accomplishments leading cross-functional teams.
- Strong verbal and written communication skills with the ability to engage and influence stakeholders at different levels in the organizations.
- Digital Payments in a customer support role experience is an asset
- Willingness to travel based on business need will be required between our Toronto and Scarborough offices

LI-Hybrid

**Interested?**
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

**What's in it for you?**
Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Manager, Digital Channels, Global Transaction

    3 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 203201 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Global Transaction Banking** Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled...

  • Digital Product Manager-global Transaction Banking

    2 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 208291 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Digital Product Manager-Global Transaction Banking** Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury...

  • Manager, Money Movement

    1 week ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 210857 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Global Transaction Banking** Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled...

  • Digital Marketing Leader for Global Channel Advancement

    12 hours ago

    Toronto, Ontario, Canada Financière Sun Life Full time

    At Financière Sun Life, we are seeking a highly skilled Digital Marketing Leader to drive the advancement of our global digital channels.Company OverviewWe are a leading financial services company committed to helping our clients achieve their goals. Our team is passionate about delivering innovative solutions that meet the evolving needs of our clients.Job...

  • Digital Product Owner, Channels

    4 weeks ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 210767 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Global Transaction Banking** Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled...

  • Manager, Global Product Owner, Channels

    6 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 201613 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Manager, Global Product Owner, Channels - New York, NY / Toronto, ON** **Global Transaction Banking** Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial...

  • Manager, Global Digital Channels

    1 day ago

    Toronto, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Manager, Business Operations, Digital

    2 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 207682 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Manager, Business Operations, Digital Channels-**Global Transaction Banking**: Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with...

  • Manager, Digital Channels

    3 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 202447 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What your role will be...** Manager, Digital Channels & Customer Engagement - Small Business Banking (_Toronto, ON_) The incumbent supports the Senior Manager, Digital Channel & Customer Engagement to enhance the Small Business...

  • Global Digital Marketing Lead

    6 months ago

    Toronto, Canada Ignition Full time

    **Company Description** Founded in 2013, Ignition is an all-in-one platform for professional services that empower businesses to get paid faster and run smarter. Ignition automates and optimizes proposals, client agreements, billing, and payment collection to put an end to late payments, unbilled work, and mundane repetitive admin. Ignition also integrates...

  • Ba - Mobile & Digital Banking Channels

    6 months ago

    Toronto, Canada Wipro Limited Full time

    Overview: **About Wipro**: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

  • Manager, Customer Experience, Global Transaction

    6 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 194098 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Global Transaction Banking** Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled...

  • Digital Channel Platform Lead

    4 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Job SummaryChannel Development ManagerAt the Royal Bank of Canada, we are seeking a highly skilled Digital Channel Platform Lead to manage the development and implementation of cutting-edge digital channels for our corporate clients. The ideal candidate will have a strong understanding of strategic direction, technical solutions, and consumer quality channel...

  • Global Digital Product Manager

    2 months ago

    Toronto, Canada Manulife Full time

    **The opportunity **The Global Digital Product Manager is responsible for the execution on product strategy/roadmap for our Global Corporate website, and the Adobe Experience Manager components that act as the foundation for all Manulife Investment Management’s digital properties. The Digital Product Manager will work with business stakeholders &...

  • Senior Digital Channel Platform Architect

    5 days ago

    Toronto, Ontario, Canada Royal Bank of Canada> Full time

    At Royal Bank of Canada, we are seeking a highly skilled Senior Digital Channel Platform Architect to join our team in Toronto.Job OverviewThe successful candidate will be responsible for leading the development and implementation of cutting-edge digital channel platforms that drive business growth and customer satisfaction. This role requires a strong...

  • Digital Product Data Owner

    4 weeks ago

    Old Toronto, Canada Scotiabank Full time

    h3> Title: Digital Product Owner, Channels - Toronto/Scarborough Requisition ID: 210767Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Global Transaction BankingGlobal Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate...

  • Digital Product Data Owner

    2 weeks ago

    Old Toronto, Canada Scotiabank Full time

    h3>Title: Digital Product Owner, Channels - Toronto/ScarboroughRequisition ID: 210767Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Global Transaction BankingGlobal Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients...

  • Digital Product Owner, Channels

    4 weeks ago

    Toronto, Canada Scotiabank Full time

       Requisition ID: 210767Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled...

  • Manager, Strategy

    3 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 204355 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Global Transaction Banking** Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled...

  • Global Partner Marketing Lead

    4 weeks ago

    Toronto, Ontario, Canada Equinix Full time

    About EquinixEquinix is the world's leading digital infrastructure company, operating over 250 data centers across the globe. We provide a trusted platform for digital leaders to bring together and interconnect foundational infrastructure at software speed.Job SummaryThis role plays a critical part in driving development and execution of the Global Partner...