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Office Manager/clinic Director

2 months ago

Spruce Grove, Canada The Grove Optometry Full time

The Grove Optometry is looking to add to our team

**We are excited to add this next member to our team. As an independently owned optometry clinic, we strive to have a close knit relationship in the community which makes our clinic a welcoming environment for patients and staff.**

**Primary Responsibilities**:

- Oversee effective daily operations of the clinic; including reception, optometry clinic, pretesting, optical dispensary, patient & staff scheduling, and delegate responsibilities to the appropriate departments
- Assist in employee management; including hiring, training, managing, motivating, monitoring performance, terminations/disciplining, scheduling, and other relevant HR duties
- Assist in employee relations; including running staff meeting, employee evaluations, conflict management, organizing staff functions & employee milestones, managing sick days, vacation days and tracking staff benefits
- Act as a patient care liaison; provide direction & information as required to patients, as well as offer support and troubleshoot concerns that may arise. Lead by example and go above and beyond to ensure patient care is always the priority
- Assist in areas of reception, pretesting and optical as required (additional training will be provided if needed)
- Support business owner to help implement vision and direction of the clinic as well organize and implement set clinic operations, procedures & policies
- Oversee and delegate month end tasks; including administrative duties
- Manage, maintain and order necessary clinical supplies as needed as well as communicate with supplies, merchandisers, etc

**Essential Skills Required**:
High school diploma or equivalent

Previous management or human resource experience

Medical/ophthalmic experience is an asset, but not required

Excellent customer service skills

Reliable

Computer proficiency

Exceptional interpersonal & communication skills

Highly motivated

Attention to detail

Troubleshooting & problem solving skills

Conflict management skills

**Job-Type: Permanent Full-time**

**Salary: Starting at $22 per hour**

**Full-time hours: 32-40 hours per week, generally Monday-Friday with one evening shift per week and the occasional Saturday shift will be required**

Pay: From $22.00 per hour

**Benefits**:

- Paid time off
- Vision care

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Spruce Grove, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2024-07-31