Office Manager

1 week ago


Pickering, Canada Lifemark Health Group Full time

**Office Manager -**
**Lifemark Physiotherapy Kingston & Brock**
***

**Permanent Full-Time**

**Location : 1550 Kingston Road**

**Toronto, Ontario**

Are you the glue that holds the team together and making positive and impactful engagement to the team and clients? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality on people's health and wellness? If so, come and join us as an **Office Manager, **responsible for ensuring the day-to-day operations of a clinic runs smoothly within the ‘front and back’ end, for both patients and staff. The position works closely with a Clinic Director and may manage other administrative or support staff.

**Primary Responsibilities**
- Creating an environment that is welcoming and warm to the patients
- Dealing effectively with customer and patient inquiries as well as complaints
- Management of reception area
- Maintaining Accounts Receivable
- Accurately entering incoming payment and monthly deposit reconciliation
- Ensuring timely entry, accuracy and completeness of all patient data in the pt Health Patient System including intake, assessment and discharge information
- Timely submission of forms to insurance companies and stakeholders
- Expense and petty cash processing and control
- Obtain and promote GMB reviews and coach staff on the same
- Accounting controls and reporting
- Manage payroll, including accuracy, communications and meeting deadlines
- Clinic office management & administration
- Adherence to all company protocols

**Qualifications & Core Competencies**:

- High School Diploma, G.E.D. or equivalent
- Current enrolment or graduation from a college diploma program in a related field is an asset
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- A “self-starter” with an ability to work independently and collaboratively in a team environment
- Ability to work in a fast-paced environment
- Strong computer and data entry skills
- Experience in a Physiotherapy clinic an advantage

**Why Lifemark**
- Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team.
- Administrative team to facilitate paperwork, booking, and billing - including online scheduling
- Competitive salary with benefits package for our employees
- Opportunities for referrals and mentoring, as well as a positive and comforting work environment
- Annual continuing education allowance with a variety of internal training opportunities
- Collaborative, multidisciplinary work environment
- Specialty physiotherapy-based services such as pelvic health, vestibular, concussion, and cancer rehab
- Pathways for clinical and corporate leadership
- Nationally recognized brand with a strong digital presence
- Diverse, stable, caseload with the flexibility to integrate pre-existing clients
- National Partner of Special Olympics Canada
- GoodLife Fitness discount
- We have gone above and beyond to ensure the safety of our patients and employees with PPE provided, the spacing of patients, screening, and more. Extensive safety protocols and procedures have been put into place and are mandatory._
- Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities._


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