Reception & Office Services Coordinator

7 months ago


Toronto, Canada Multiplex Full time

At Multiplex, we shape skylines across the globe. As a pioneering construction business, we build complex, iconic and sustainable structures that stand the test of time and add to the economic, cultural and community life in the areas we operate. We have the boldness to take on projects others say can't be done. We have the entrepreneurial spirit to challenge preconceived ideas. We have the determination to unlock and deliver value where others cannot see it.

We are seeking a Reception & Office Services Coordinator to join our team

Position Summary
Working with a dynamic team, the Receptionist manages the Head Office front desk by supporting Multiplex staff with administrative duties while promoting a professional image to the public and staff.
Key Responsibilities
- Welcome, greet and assist all internal and external visitors, clients and guests in a friendly and professional manner
- Screen all incoming phone calls and direct calls to appropriate parties, collect and distribute phone messages
- Maintain a neat and clean appearance of the reception area, common areas (e.g. meeting rooms) and lunch room
- Oversee booking of meeting rooms and support scheduling conflicts, Audio/ Visual (A/V) equipment, catering and boardroom set-up
- Order business cards when applicable
- Update and order new building access cards
- Monitor office supply levels and order supplies as needed
- Monitor and maintain kitchen supplies
- Assist office staff with administrative duties as assigned
- Oversee the distribution of all incoming and outgoing mail, including all necessary postage and pickup for documents and packages
- Partner with relevant parties to facilitate building work orders (e.g. maintenance requests) as required
- Assisting with company event coordination such as Town Halls, offsite meetings, etc.
- Liaise with building management to ensure relevant communications are shared with Multiplex staff and coordinate fire drills

Education & Experience
- Minimum 1-3 years of experience in a receptionist or administrative support role in a corporate setting
- Minimum Grade 12 education required
- Completion of post-secondary education preferred

**Required Skills**:

- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook
- Experience balancing deadlines and conflicting demands with a high level of organization without sacrificing quality
- Proven ability to demonstrate professionalism, tact, diplomacy and discretion
- Demonstrates strong interpersonal skills to ensure all clients and colleagues have a positive experience in dealing with reception
- Exceptional verbal and written communication skills
- Exhibits consistent attention to detail
- Utilizes problem-solving skills in a deliberate and well-considered manner to resolve issues
- Strong work ethic and flexibility in providing administrative support across multiple departments and functions

Work Environment
- Fast paced, dynamic and innovative work environment
- Sitting, standing, walking, bending, light lifting, climbing stairs
- A team-oriented and progressive workplace that recognizes and rewards the “outside the box” approach
- Dedicated to developing successful employees - We invest in our people and provide a wealth of career development opportunities across job functions

Multiplex is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.
Multiplex is an Equal Employment Opportunity employer and does not make hiring decisions based on status in a protected class.
Multiplex believes in a culture of honesty and openness that is rooted in our want for continual improvement. We show this commitment through our accreditations to ISO 9001:2015, 14001:2015, 45001:2018 and COR 2020
Multiplex is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Multiplex is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, Multiplex will provide reasonable accommodation for any applicant, as requested during the hiring process.



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