Clk 09r
1 month ago
Posting Title- CLK 09R - Collections Support Clerk- Position Classification- Clerk R9- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)
- Salary Range- $50,190.86 - $56,546.21 annually- Close Date- 11/22/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Ministry of Finance- Ministry Branch / Division- Revenue Division- Job Summary**The Team**
**The Role**
In this role, you’ll be part of a contact center team that directly supports the public by handling inquiries related to tax and non-tax collections and revenue management. You’ll be responsible for advising and educating clients on collection processes and payment options, as well as providing valuable administrative support to the collections programs. This position emphasizes inclusivity and empathy, requiring independent judgment and strong communication skills to manage diverse client interactions, address discrepancies, and ensure timely, respectful responses to all inquiries.
**Qualifications**:
**Education and Experience Requirements**
- Secondary school graduation or equivalent.
- A minimum of 1 year of database maintenance experience, including accessing, updating and entering information, running reports and ensuring data integrity.
- Preference may be given to applicants with experience working in a professional office in a call center environment delivering a high-volume of customer service.
**About this Position**:
This posting is to establish an eligibility list for future permanent and/or temporary vacancies
An eligibility list may be established for future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.
**How to Apply**:
**Cover Letter: NO -** Please do not submit a cover letter as it will not be reviewed.
**Resume: YES** - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
**Questionnaire: YES**:
- You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
- Job Category- Administrative Services, Finance
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Clk 09r
2 months ago
Victoria, Canada BC Public Service Full timePosting Title- CLK 09R - Program Assistant- Position Classification- Clerk R9- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $50,190.86 - $56,546.21 annually- Close Date- 10/21/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Health- Ministry Branch / Division- Health-...
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Victoria, Canada BC Public Service Full timePosting Title- CLK 09R - Program Assistant- Position Classification- Clerk R9- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $50,190.86 - $56,546.21 annually- Close Date- 12/3/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Education and Child Care- Ministry...
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