Administrative Support Professional

2 days ago


Courtenay, British Columbia, Canada Motion Full time
About Motion

As a leading full-service mobility and accessibility solutions provider, Motion has served communities across Canada for over 35 years through its network of locations. The company is committed to delivering solutions that make life accessible for everyone.

The Role

We are seeking a responsive and problem-solving Administrative Support Professional to join our team in Courtenay, BC. The successful candidate will provide dedicated support to our team of Mobility & Accessibility Consultants/Technicians and assist them in delivering outstanding customer experiences to valued clients, families, and community healthcare practitioners.

Key Responsibilities
  • Provide exceptional customer service by communicating with empathy and urgency, responding to client needs promptly and efficiently.
  • Clerical coordination including answering phones, scheduling technicians, responding to emails, digitizing files, processing payments, billings, and bank deposits.
  • Collaborate with the sales, purchasing, service, and administrative teams to drive efficiencies and improve business processes.
  • Work closely with the team to coordinate and prioritize sales leads, compile data, and set up meetings.
  • Take ownership of receiving and processing orders, ensuring all documents are processed in a timely manner.
Requirements
  • Experience working in a fast-paced office environment or a customer-facing role, with proficiency in Microsoft Office Suite and ability to learn new software quickly.
  • Strong interpersonal skills, with excellent communication and problem-solving abilities.
  • A clean criminal background check and bondability.
What We Offer
  • Fair and attractive compensation with a salary range from $39,200 to $55,000 annually, depending on skills, experience, and location.
  • Eligibility to a comprehensive benefits package, including vacation and personal days allotment, RRSP/DPSP match program, maternity/parental leave top-up, Employee Assistance Program, Employee Discount Program, and more.


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