Senior Membership Services Representative

7 days ago

NiagaraontheLake, Ontario, Canada Shaw Festival Theatre Full time
Job Summary

We are seeking a highly skilled and motivated Senior Membership Services Representative to join our team at the Shaw Festival Theatre. As a key member of our Membership department, you will be responsible for generating revenue through donor-centric conversations, renewing and upgrading existing members, and acquiring new donors.

This is an exciting opportunity for a passionate and dedicated individual to make a meaningful contribution to our organization's mission to promote the arts and engage with our community.

Key Responsibilities:

  • Solicit charitable donations through outbound phone calls, electronic communication, and in-person conversations
  • Maintain exceptional customer service standards and build strong relationships with members and patrons
  • Develop and implement strategies to increase membership revenue and retention
  • Collaborate with the Membership team to achieve fundraising and personal goals
  • Provide excellent communication and problem-solving skills to resolve member inquiries and concerns

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Knowledge of Tessitura and other fundraising software
  • Experience in membership development and fundraising
  • Passion for the arts and commitment to our organization's mission

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a meaningful contribution to our organization's mission

How to Apply:

Please submit your cover letter and resume to dlg@shawfest.com by August 14, 2024.

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