Strategic Membership Development Professional

5 days ago


NiagaraontheLake, Ontario, Canada Shaw Festival Theatre Full time
Company Overview

The Shaw Festival Theatre is a world-renowned theatre company that celebrates the art of theatre and its ability to bring people together. With a rich history and a commitment to excellence, we are dedicated to creating unforgettable experiences for our audiences.

Salary

We offer a competitive salary range of $43,000 - $48,000 per annum, commensurate with experience.

Job Description

We are seeking an experienced Membership Services Assistant Manager to join our team. As a key member of our membership services department, you will play a vital role in supporting the Membership Services Manager while generating revenue through effective communication and relationship-building with our donors.

Your primary responsibilities will include:

  • Soliciting charitable donations in support of The Shaw via outbound phone calls, electronic communications, and in-person interactions;
  • Building and maintaining relationships with current and potential donors;
  • Liaising with other departments to ensure seamless communication and coordination;
  • Maintaining accurate records and databases;
  • Providing exceptional customer service to all stakeholders;
Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of [X] years of experience in customer service and/or fundraising;
  • Excellent communication and interpersonal skills;
  • Proven ability to work independently and as part of a team;
  • Proficiency in Excel and data analysis;
  • A passion for the arts and a commitment to our mission;
Benefits

We offer a comprehensive benefits package, including health and dental insurance, paid vacation time, and professional development opportunities.

Others

We are committed to diversity and inclusion in all aspects of our organization. We welcome applications from individuals who identify as Indigenous, Black or as persons of colour (IBPOC), the LGBTQ2+ communities, and those identifying as gender fluid.



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